Logos 7 Has Stopped Working

delete205447

4774.Logos Bible Software.zip

I new to Logos Forums.

When I launch Logos 7 I get a box that comes up saying: ". . . has stopped working".

I have Windows 10 Pro installed on my Acer Aspire V5 laptop. Windows 10 Pro is up to date.

I downloaded the current Logos Install exe file. I tried removing the old Logos Software and the

reinstalled. Got same error message. I sent an email to Customer Service and Tech Support.

I followed solutions 1 - 5 with no success.

Any Help would be greatly appreciated by this Canadian Logos 7 User.

Brian Lees

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Comments

David A Egolf

This happened Friday to me on Windows 7. I had customer support on a chat line when I discovered that there were pending MS Windows updates; i.e., they appeared to be half installed. I informed the customer support person, then rebooted to complete the Windows updating. After a couple of boots, Logos 7 worked.

So, in my case, it wasn't a Logos 7 problem, but a MS Windows updating problem.

delete205447

https://community.logos.com/discussion/comment/954383#Comment_954383

David, Thank You for your help. will try updating my Windows 10 Pro.

Dave Hooton

https://community.logos.com/discussion/comment/954389#Comment_954389

That might help. Also try reloading Logos from Control Panel > Programs and Features --> right click Logos Bible software and select Repair.

delete205447

https://community.logos.com/discussion/comment/954392#Comment_954392

Thanks Dave for taking time to help.