Web App will not load or refresh

I am unable to access my library or anything else with the web app. The screen loads up to a blank page and says "loading" until I click on something. The page then opens to 1 page of my ESV Bible regardless of the icon I click. Please see attached picture. Any thoughts on how to clear this up are appreciated. Everything was working fine as of Friday last week.

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Comments

Justin Brown

Hi Ralph, sorry to hear the app is causing you trouble, we're looking into this. What browser are you using?

robert@ccsanangelo.org

I’m getting a 503 error. Nothing loading.

Graham Criddle

I’m getting a 503 error. Nothing loading.

Which browser on which platform?

robert@ccsanangelo.org

Was ipad safari. Is showing now though.

Ralph Gregg

Im using IE 11 on Windows 7. Today Im getting a "503 service unavailable error" error as some have noted below.

David Schwegler (Faithlife)

Sorry folks, we shipped small piece of new tooling that caused intermittent issues yesterday morning resulting in downtime for a couple hours.

This very rarely happens, but we strive to make it never happen. Thanks for sticking with us.

Ralph Gregg

The issue in my initial post still exists. I am unable to open anything inside the app. It is stuck on loading indefinitely. Any suggestions? I've tried clearing out cookies, browsing history, etc.. but it has not helped.