Web App will not load or refresh
I am unable to access my library or anything else with the web app. The screen loads up to a blank page and says "loading" until I click on something. The page then opens to 1 page of my ESV Bible regardless of the icon I click. Please see attached picture. Any thoughts on how to clear this up are appreciated. Everything was working fine as of Friday last week.
Comments
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Hi Ralph, sorry to hear the app is causing you trouble, we're looking into this. What browser are you using?
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I’m getting a 503 error. Nothing loading.
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I’m getting a 503 error. Nothing loading.
Which browser on which platform?
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Was ipad safari. Is showing now though.
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Im using IE 11 on Windows 7. Today Im getting a "503 service unavailable error" error as some have noted below.
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Sorry folks, we shipped small piece of new tooling that caused intermittent issues yesterday morning resulting in downtime for a couple hours.
This very rarely happens, but we strive to make it never happen. Thanks for sticking with us.
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The issue in my initial post still exists. I am unable to open anything inside the app. It is stuck on loading indefinitely. Any suggestions? I've tried clearing out cookies, browsing history, etc.. but it has not helped.
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Hi Ralph,
Unfortunately, IE 11 is not one of our supported browsers, and the site won't work on it. We support the latest versions of Chrome, Firefox, and Edge. Chrome is the one we recommend.
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