Selecting "Play Audio" in "All of Grace" crashes Android 6.3.1 App

Andrew
Andrew Member Posts: 359
in Beta Mobile App

Selecting "Play Audio" in the text version of "All of Grace" crashes Android 6.3.1 app.

I am also wondering how to get rid of the top and bottom tool bars when viewing the audio-only version since the tool bars hide the first and final tracks.

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  • Andrew
    Andrew Member Posts: 359

    Any help would be appreciated.

  • Keep Smiling 4 Jesus :)
    Keep Smiling 4 Jesus :) MVP Posts: 23,113

    Selecting "Play Audio" in the text version of "All of Grace" crashes Android 6.3.1 app.

    Thread => How to Report a Bug includes request for more information:

      • The exact version of the app.
      • The make and model of your device.
      • The operating system version on your device.
      • Detailed steps to reproduce the bug (as specific as possible).
      • The language the app is in.
      • What happened when the bug occurred? I.e. The app crashed, a book did not display or gave an error message.
      • What was expected to happen instead of the bug?
      • The function or resource(s) the bug occurred with.
      • Any error messages that appeared prior or during the occurrence.
      • Network status when the bug occurred.
      • Any settings that were changed that may apply.
      • Any other additional information you may feel is relevant. (other apps interacting with ours, modified phone settings)

    Threads in this forum Mobile Reader Apps (Beta) show 6.3.1 has a build qualifier: e.g. 6.3.1.0487

    Keep Smiling [:)]

  • Andrew
    Andrew Member Posts: 359
    https://community.logos.com/discussion/comment/973865#Comment_973865

    Thread => How to Report a Bug includes request for more information:

      • The exact version of the app.
      • The make and model of your device.
      • The operating system version on your device.
      • Detailed steps to reproduce the bug (as specific as possible).
      • The language the app is in.
      • What happened when the bug occurred? I.e. The app crashed, a book did not display or gave an error message.
      • What was expected to happen instead of the bug?
      • The function or resource(s) the bug occurred with.
      • Any error messages that appeared prior or during the occurrence.
      • Network status when the bug occurred.
      • Any settings that were changed that may apply.
      • Any other additional information you may feel is relevant. (other apps interacting with ours, modified phone settings)

    Threads in this forum Mobile Reader Apps (Beta) show 6.3.1 has a build qualifier: e.g. 6.3.1.0487

    1. From the Play Store, I see version "6.3.1".  I just checked for updates and there aren't any available
    2. Pixel 2
    3. 8.1.0 with April 5, 2018 security patch
    4. Open "All of Grace: An Earnest Word with Those Who are Seeking" (ie. the text, not the Audio resource) -> Click "Play Audio"
    5. English
    6. The app exits and I get a "Logos Bible has stopped" error message
    7. I would expect the audio to play...
    8. "All of Grace: An Earnest Word with Those Who are Seeking" (ie. the text, not the Audio resource)
    9. The app exits and I get a "Logos Bible has stopped" error message
    10. Wifi is active
    11. No relevant settings that I can determine
    12. Nothing that I can think of
  • Andrew
    Andrew Member Posts: 359
    https://community.logos.com/discussion/comment/973875#Comment_973875

    In case anyone else is experiencing this issue, I just received the following from Logos Customer Support:

    "Please accept our apologies.  Our technical team is working on this issue, but I am not sure how soon it will be possible to fix it."

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