Reproducible Crash: 6.4.0.102 Can’t Follow Verse Reference Link

On the newest iOS 11.3.1 on my 12.9“ iPad Pro running Logos 6.4.0.102 I have the following crash when trying to follow verse reference link. This happens in every resource I have tried that has a Bible verse reference link that I try to follow. I am able to see a preview (in ESV, my preferred Bible) but when I try to jump to the resource, the app crashes

See this YouTube video to see the problem:

http://www.youtube.com/watch?v=jtdJp2KkXhA

Find more posts tagged with

Mobile App

Comments

Graham Criddle

Hi Jacob

I have Logos 6.4.0.103

I suggest you try upgrading, some crashes were fixed in that release I think

Todd Diehl (Logos)

https://community.logos.com/discussion/comment/980365#Comment_980365

Jacob, as Graham mentioned, we did release 6.4.0.103 which I think should resolve the crash you are experiencing. If you could confirm either way, that would be helpful.

Jack Caviness

https://community.logos.com/discussion/comment/980405#Comment_980405

we did release 6.4.0.103

TestFlight on my iPhone & iPad still reference 6.4.0.102. Logos crashes on my iPhone when I initiate lookup by long press on an OL word. However, the app works correctly on the iPad. The stable release works correctly on the iPhone.

Todd Diehl (Logos)

https://community.logos.com/discussion/comment/980417#Comment_980417

Jack, perhaps try "pull to refresh" within the TestFlight app? The latest version there should be 6.4.0.103.

Jack Caviness

https://community.logos.com/discussion/comment/980418#Comment_980418

Jack, perhaps try "pull to refresh" within the TestFlight app?

How do I do that?

Todd Diehl (Logos)

https://community.logos.com/discussion/comment/980419#Comment_980419

When you have TestFlight open to the list of applications, pull down within that list until you see a spinner at the top of the list, and then release. Hopefully this will reveal the updated version and you'll get the "Update" button.

Randy W. Sims

https://community.logos.com/discussion/comment/980420#Comment_980420

I too can’t update past xxx.102. No update after pull down refresh.

Also, never have been able to get offline lookup to work. Just get the English dict like before Offline lookup was added. Reinstalled the app over half dozen times. Tried in different account with just logos basic. Removed all resources and downloaded again. Various English bibles and lexicons. Works on original language bibles.

However, I am running iOS beta which I’ll leave after the final release.

Todd Diehl (Logos)

https://community.logos.com/discussion/comment/980423#Comment_980423

OK, my apologies all. Hopefully you all should be seeing 6.4.0.103 appearing shortly.

Randy, sorry, but offline word lookup only works for original language bibles right now.

Jack Caviness

https://community.logos.com/discussion/comment/980420#Comment_980420

until you see a spinner at the top of the list, and then release. Hopefully this will reveal the updated version and you'll get the "Update" button.

Did not see your last post before I posted—so what I said was superseded.

Randy W. Sims

https://community.logos.com/discussion/comment/980424#Comment_980424

Thanks Todd! Got the update.

A number of people reported offline lookup working in english bibles in several different threads. Perhaps they weren't online. Thanks for clarifying. Hope to see in in English bibles in the near future!

Jack Caviness

https://community.logos.com/discussion/comment/980424#Comment_980424

you all should be seeing 6.4.0.103 appearing shortly.

Updated both devices to 6.4.103—Both are working as they should. Thank you for the update.

Jacob Hantla

https://community.logos.com/discussion/comment/980424#Comment_980424

Ok the update wasn't showing before in TestFlight. It is now and I will upgrade.