Video start time doesn't seem to synchronise

Timothy Grant
Timothy Grant Member Posts: 37 ✭✭
in Proclaim Forum

Hi,

I have had an issue occur on several occasions.  Namely, when I set a start time for a video (i.e., 'play from 0:00:20') it doesn't seem to synchronise on a second computer.  Meaning, I have had to manually adjust the start time on the second computer.

Please tell me I'm not crazy!

Comments

  • Jordan Sjodin
    Jordan Sjodin Member, Community Manager, Logos Employee Posts: 987

    That doesn’t sound good... sorry about that. I will investigate tomorrow and let you know if you are crazy or not 

    [;)]

    Mac | iOS | Android | Windows | Web Developer 

  • Jordan Sjodin
    Jordan Sjodin Member, Community Manager, Logos Employee Posts: 987
    https://community.logos.com/discussion/comment/993921#Comment_993921

    Timothy, sorry about the delay. 

    I tried this out and it seems to work as expected. I made the change on my Windows machine and then opened it on my Mac and then went On Air. When I got to the video, it was the new duration I had set on Windows. 

    I did, however, notice that I was left in a 'Pending' Sync state after my last change. So that means if you were to force quit Proclaim, or maybe shut the lid on a laptop, you might not sync that last change over. Maybe that is what happened to you?

    Mac | iOS | Android | Windows | Web Developer 

  • Timothy Grant
    Timothy Grant Member Posts: 37 ✭✭
    https://community.logos.com/discussion/comment/994494#Comment_994494

    Thankyou,

    I have a video for this week.  I made sure that everything was synchronised correctly before turning on the projector computer.  It has loaded correctly.

    Sorry about that user error.

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