Video start time doesn't seem to synchronise

Hi,

I have had an issue occur on several occasions. Namely, when I set a start time for a video (i.e., 'play from 0:00:20') it doesn't seem to synchronise on a second computer. Meaning, I have had to manually adjust the start time on the second computer.

Please tell me I'm not crazy!

Find more posts tagged with

Comments

Jordan Sjodin

That doesn’t sound good... sorry about that. I will investigate tomorrow and let you know if you are crazy or not

[;)]

Jordan Sjodin

https://community.logos.com/discussion/comment/993921#Comment_993921

Timothy, sorry about the delay.

I tried this out and it seems to work as expected. I made the change on my Windows machine and then opened it on my Mac and then went On Air. When I got to the video, it was the new duration I had set on Windows.

I did, however, notice that I was left in a 'Pending' Sync state after my last change. So that means if you were to force quit Proclaim, or maybe shut the lid on a laptop, you might not sync that last change over. Maybe that is what happened to you?

Timothy Grant

https://community.logos.com/discussion/comment/994494#Comment_994494

Thankyou,

I have a video for this week. I made sure that everything was synchronised correctly before turning on the projector computer. It has loaded correctly.

Sorry about that user error.