Touch Screen Support Still Missing
Comments
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William Walker said:JT (alabama24) said:
My guess? No, it is not realistic that FL will address it in the near future.
Thanks JT. In your opinion why is this issue lingering for so long?
JT is a valued volunteer but is not a Faithlife employee. Daniel DiBartolo, is a Faithlife employee and he answered your question on p.1 of this thread -
The primary reason we have not invested in touch support for desktop is because a low percentage of our user base uses touch-enabled Windows devices. I'm sorry that we haven't been able to invest in this area yet.
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David Thomas said:
JT is a valued volunteer but is not a Faithlife employee. Daniel DiBartolo, is a Faithlife employee and he answered your question on p.1 of this thread -
Thanks David, but I'm well aware that JT is not Daniel and I was asking for his opinion.
David Thomas said:Daniel DiBartolo, is a Faithlife employee and he answered your question on p.1 of this thread - The primary reason we have not invested in touch support for desktop is because a low percentage of our user base uses touch-enabled Windows devices. I'm sorry that we haven't been able to invest in this area yet.
Daniel Di Bartolo said:We support users who prefer touch in a couple of different ways. We offer our native mobile apps, and we have our web application. In the last 6 months, we've made multiple touch support improvements to the web app.
With all due respect to Daniel that is a contradictory statement since touch development is continuing for the web app. The only logical target for touch with the web app are windows touch enabled devices. If there is a low percentage then why invest in web app touch? Is it low percentage or is it not? And if touch development continues for the web app then why not for the desktop? That question remains unanswered...
William Walker said:William Walker said:
Can you please explain who the target audience is for touch support in the web app? The only serious option is windows touch enabled devices (tablets, laptops, desktops). The iOS mobile app covers the iPhone and iPad users. The android mobile app covers android phones and tablets. Let me know if I'm wrong and there is some other target device for web app touch support. If that is the case then FL is essentially making touch improvements for windows touch devices while ignoring their flagship desktop app. Am I missing something?Daniel Di Bartolo said:
We support users who prefer touch in a couple of different ways. We offer our native mobile apps, and we have our web application. In the last 6 months, we've made multiple touch support improvements to the web app.Who is the target audience for touch support in the web app? What kind of machines? OS?
This issue remains a sore point for myself (can you tell? [;)][:D]) and the others who have expressed their frustration, but I won't beleaguer the point anymore as it does not appear FL has any intention of fixing it anytime soon.
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William Walker said:
In your opinion why is this issue lingering for so long?
First, let me preference that I am all for all of these suggestions... I just don't think they are likely to happen anytime soon.
If you look in the mobile forums, you will see many threads & posts wanting "full logos" on the iPad. Unfortunately there isn't much "bang for the buck" for FL to work on either project. Most users don't have touchscreen laptops... at least not good ones (I think this is capacitive vs. resistive). Furthermore, If you were to design an app for touchscreen, it wouldn't look like the desktop app. You would design it for fingers, not for a mouse & keyboard. The same thing is true for the iPad... plus an iPad isn't designed to function like a computer. What would indexing do to battery life? The short answer is that these requests are 1) too niche and 2) too technical to gain traction... at least at present.
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William Walker said:
FL seems to be out of touch with it's user base about this issue. I might be wrong but I would think your user base with windows touch devices is larger than you know. As far as those who actually use it regularly you may be correct that it's relatively small. But then again why would it be used regularly when it's broken.
I don't know but I suspect the majority of the users allow Faithlife to collect basic data on usage. So I suspect that FL has reasonably representative figures of what percentage of activity is done on what kind of device. That's not the same as percentage of users, of course.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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It's disappointing that this would be stated as a serious solution.
Even the touch support that does exist in the app is clearly not very good or fluid. I just bought a nice 2 in 1 PC (Yoga C940 14" 4k, i7 10th gen), largely so I can work with Logos for serious work but in more versatile settings (i.e. not at a desk). It's sad to see we're entering 2020 and the main desktop app still doesn't even have a dark mode, and the touch support is still so substandard?
I just have a bad feeling like there's not the care to make the core product improved. Dark mode and touch, that's so foundational, and surely not out of reach?
I know on Windows we have to deal with some WPF limitations, but I would love to get the feeling you guys care about the main app when more serious usability work needs to be done. The iOS app is awesome, but extremely limiting when trying to do everything on it, as often happens with me.
I also wonder if the app is going to be updated to be based on .NET Core? That would surely vastly improve performance.
For those of us that have invested 10s of thousands, please reassure us. To not do this work on touch and on a basic dark mode (so our eyes aren't killed looking at bright screens all day, and so battery isn't killed) sends a bad message. I do pray for blessings on the company and on all of you guys, because what you guys have done in Logos is a God-send.
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Nicholas, welcome to the forums. You might express your opinion in https://community.logos.com/forums/t/187018.aspx which was started by and is watch by Faithlife employees.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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