Desktop-->Mobile Device Option No Longer in Information?

Hi.

In previous versions of Logos, you could go into the information panel of a resource and check a box to have it automatically download to your phone/tablet/whatever using the mobile app. (You could also use the same to remove it from the device.)

In L8, if a book is already on my phone, it shows the "Devices" information, but if it hasn't been downloaded yet, it's not there. I can go to my phone (still v. 7) and download the resource and then it will update on the desktop and I'll have the option, but otherwise it's not there.

Am I missing something? Did the option get moved/changed/dropped/bugged?

Not a big deal, but any light anyone could shed would be appreciated.

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Comments

Mark Barnes

I still see the option just as I did in L7.

Richard Wardman

I can still see it, but it's hit and miss.

For example, I can't see it on any of the Tyndale Commentaries or the Anchor Yale Bible Dictionary - both included in a L8 package that I purchased, although other resources from that have the "Devices" field in Information.

Sean

I still see the option just as I did in L7.

Let me illustrate with a few screenshots.

This is a book where the option is now available--but it only came up after I manually downloaded on the mobile:

This is what most informational panels now look like unless I had previously downloaded it at some point on my phone. The Devices field/option (whatever it should be called) simply isn't there:

I've confirmed that this isn't one of those rare cases where I resource is not allowed on mobile. It is; but I can download it only from the mobile app itself. I can't choose it from the desktop any more.

Richard Wardman

unless I had previously downloaded it at some point on my phone.

I'm seeing "Devices" on resources that I have never downloaded on a mobile device.

Erwin Stull, Sr.

Hi.

In previous versions of Logos, you could go into the information panel of a resource and check a box to have it automatically download to your phone/tablet/whatever using the mobile app. (You could also use the same to remove it from the device.)

In L8, if a book is already on my phone, it shows the "Devices" information, but if it hasn't been downloaded yet, it's not there. I can go to my phone (still v. 7) and download the resource and then it will update on the desktop and I'll have the option, but otherwise it's not there.

Am I missing something? Did the option get moved/changed/dropped/bugged?

Not a big deal, but any light anyone could shed would be appreciated.

I can't shed any light on the subject (yet) but can confirm that I notice the same issue. Noticed it initially on the L8 Release, and the same on the Beta.

Sean

[Bug] bump.

Daniel Di Bartolo

We'll look into this. Thanks for the report!

Sean

At least for me, this seems to have been fixed with 8.1.

Sean

At least for me, this seems to have been fixed with 8.1.

Nope. The bug persists. I got a new resource today and don't have the option on the Information page to send it to my mobile. I can however download it directly within the mobile app's library.

Please fix this.

JT (alabama24)

I got a new resource today and don't have the option on the Information page to send it to my mobile. I can however download it directly within the mobile app's library.

Which specific resource? I don't think it has been mentioned yet in this thread, but there are resources for which the publisher will not allow this feature (or at least this has been the case in the past... and no, I don't mean "non-mobile enabled" resources... I mean you could download the resource on mobile, you just could not manage that resource from the desktop).

Sean

We'll look into this. Thanks for the report!

The bug persists.

Another user has reported here: http://community.logos.com/forums/p/180468/1043788.aspx#1043788

Sean

This bug seems to have been fixed, at least for me, with 8.5.0.0026, though I don't see mention of it in the release notes.