Notes & highlights on iOS not syncing to desktop

Was working fine yesterday for most of the day. Near nighttime I noticed that the highlights and notes I was taking on iOS stopped syncing to desktop app. Figured it might catch up tomorrow. Still, nothing has synced. Have tried restarting both computer and iPad. Have restarted both programs.

Desktop: Windows 10 Home Version 10.0.17134 Build 17134

iOS: 12.1.1

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Graham Criddle

Do you mean they don’t show up in resources on the desktop, or that they don’t show up in the Notes Tool on the desktop?

EDIT: I'm seeing the same thing - I'll explore further and report back if I find anything.

Graham Criddle

It looks like a problem with the desktop not correctly synchronising with the data in the Logos cloud.

Notes created on my iPad are appearing on my iPhone - indicating that the notes are syncing properly "Up" from the iPad.

They also appear in the webapp - and changes made in the web app sync down to the iPad.

I'm running the beta version of Logos 8.2 so will cross post an entry in the Beta notes file.

What version of Logos software are you running on the desktop.

EDIT: Cross-posted at https://community.logos.com/forums/t/177023.aspx in the Desktop beta forum

J. Remington Bowling

It looks like nothing is communicating for me. The changes I make on my iPad are not syncing to either my iPhone or to my desktop app. The changes made on my desktop are not syncing to the iPad or iPhone. Same with changes made on my iPhone.

This applies to both notes and highlights. And it applies to the resources and the notes document tool.

I'm using the latest iOS apps and the desktop app is 8.1.0.0016

Graham Criddle

Strange

it sounds as there may be two different, even if related, sync issues

The fact that you are running the stable version of 8.1 and I am running the beta version of 8.2 could affect desktop interactions but wouldnt impact iPad to iphone sync

Do you see any of the changes you make on any of the platforms turning up in the Notes Tool in the webapp?