Free workflows are not free
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Thank you, Christina, the link worked like a charm. And thank you, FaithLife, for your generosity.
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Email came today saying redeem the workflows and all were free.
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If you're eligible for this deal, you should be able to redeem your free workflows by clicking here. Let me know if you experience any issues.
Hope that helps!
I did not get an email but I did purchase L8 in 2018. So did my two sons who also did not get the email. But this link did work, except it only put 4 workflows into my shopping cart. How do I pick up a 5th one?
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I was able to get them for free off the site and I am very grateful so thank you. I have still not received an email though
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I believe you may have already downloaded the 4 or 5th one. That is what happened to me. I had already downloaded the Michael Heiser workflow and the John Piper one for free so I only got to download 3 from that link, for a total of 5.
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Mattillo said:
Christina
I don't believe any emails have been sent about this. I am signed up for emails and I am eligible for this order since I upgraded in 2018 yet I have received no emails about this except the one to look out for these in the future. I'm guessing many non-forum followers are missing out on this so I'd recommend something be sent out... just my $0.02
Thanks, I'll pass this on to the team so we can look into what's going on.
I didn’t receive an email either. Nor did I receive the recent $10 off if you spend $50. I’m signed up to receive Logos sales emails.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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My team is looking into what's going on with the email... it's odd that so many of you haven't received it. Sorry about that! I'm glad that the link is working for many of you.
Mark said:...This link did work, except it only put 4 workflows into my shopping cart. How do I pick up a 5th one?
Mark, the fifth one is under development. It's not quite ready, but we're working on it. We'll stay in contact about how to redeem the final workflow.
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Mark Barnes said:
I didn’t receive an email either. Nor did I receive the recent $10 off if you spend $50.
I am wondering if I can get the $10 off if you spend $50 resent to me. I did not think I could afford anything at this point an in a rare move, I deleted the email. If I had it again, I would get the unfiltered resource
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Mark, the fifth one is under development. It's not quite ready, but we're working on it. We'll stay in contact about how to redeem the final workflow.
Thanks for the information
And thanks for resending me the code
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Mark said:
I am wondering if I can get the $10 off if you spend $50 resent to me.
Simply call or Live Chat with Customer Service. They can provide the coupon code quicker than it would take for someone to see your request and send it to you (especially since that coupon code expires tonight).
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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My team is looking into what's going on with the email... it's odd that so many of you haven't received it. Sorry about that! I'm glad that the link is working for many of you.
Mark said:...This link did work, except it only put 4 workflows into my shopping cart. How do I pick up a 5th one?
Mark, the fifth one is under development. It's not quite ready, but we're working on it. We'll stay in contact about how to redeem the final workflow.
My email came through tonight, thanks!
I like Apples. Especially Honeycrisp.
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Hi all,
We investigated, and it turns out that the email announcing that the free workflows were available was unintentionally stuck in our systems and was never sent. Thank you to everyone who reported the issue!
My team is currently working on getting that email sent out to anyone who hasn't heard about it.
–Christina from Faithlife
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Milkman said:
Hey Christina,
Are u saying that these workflows were/are free to Now subscribers and Connect?
This offer was for people who purchased a Logos 8 package, library, or feature set during 2018. Being a Connect subscriber alone does not qualify you for this offer.
You brought up a great point with this question. These workflows should be offered to Connect subscribers. We just added them to the Logos Cloud Full Feature Set. That means that if you moved from Logos Now to Faithlife Connect, or if you subscribe to Connect Essentials or Connect Premiere, you should have access to these workflows.
Thanks for bringing this up. We want to make sure that Faithlife Connect continually brings you our top features and content. Let us know how you like the workflows!
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I think the coupons are being attached to accounts in batches. Earlier today the workflows were not free for me, but now they are.
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Hi all,
We investigated, and it turns out that the email announcing that the free workflows were available was unintentionally stuck in our systems and was never sent. Thank you to everyone who reported the issue!
My team is currently working on getting that email sent out to anyone who hasn't heard about it.
–Christina from Faithlife
Thank you Christina! I did eventually get my email late yesterday
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Christina and FL,
Got my email yesterday afternoon, and all 4 were free with a message the 5th one is coming and we'll be notified. Thank you so much, appreciate the help and fix. You guys rock!!
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Still not received the email.
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You brought up a great point with this question. These workflows should be offered to Connect subscribers. We just added them to the Logos Cloud Full Feature Set. That means that if you moved from Logos Now to Faithlife Connect, or if you subscribe to Connect Essentials or Connect Premiere, you should have access to these workflows.
Well I am a Logos Now/Faithlife Connect Subscriber
I also own a Logos 8 base package which I upgraded to in 2019
I also own the Logos 8 Full Feature Set
Why then am I unable to access these workflows free of charge? Logos want to charge me $9.99 each for four of them
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David Carter said:
I also own a Logos 8 base package which I upgraded to in 2019
The five free workflows offer expired at the end of 2018.
David Carter said:I also own the Logos 8 Full Feature Set
The Cloud Full Feature Set (a subscription) is different from the Full Feature Set (a purchase). The workflows in question aren't a part of the purchasable FFS, as you know, so you don't permanently own them already.
David Carter said:Why then am I unable to access these workflows free of charge? Logos want to charge me $9.99 each for four of them
Access? Or buy?
A Logos Now subscription provides temporary (not permanent) license to tools and features.
The store lets you buy anything you don't already (permanently) own (including items provided in your subscription).
You can freely access features and tools provided by your subscription, but a subscription doesn't let you freely purchase/own those temporary features or tools. You'd have to pay for anything you'd want to permanently own once your subscription expires.
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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PetahChristian said:
The five free workflows offer expired at the end of 2018.
I am aware of that thanks
PetahChristian said:Access? Or buy?
Either. Both.
PetahChristian said:A Logos Now subscription provides temporary (not permanent) license to tools and features.
I am quite aware of that as well thanks.
PetahChristian said:The store lets you buy anything you don't already (permanently) own (including items provided in your subscription).
You can freely access features and tools provided by your subscription, but a subscription doesn't let you freely purchase/own those temporary features or tools. You'd have to pay for anything you'd want to permanently own once your subscription expires.
Yeah yeah yeah I know all that as well thanks
The point I am making which you have completely ignored is the comment by Christina de Martinez who said:
That means that if you moved from Logos Now to Faithlife Connect, or if you subscribe to Connect Essentials or Connect Premiere, you should have access to these workflows.
I moved from Logos Now to Faithlife Connect and therefore according to Christina I should have access to these workflows. But I do not.
Thanks
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David Carter said:
The point I am making which you have completely ignored is the comment by Christina de Martinez
It was the one question I could not answer (as I own those workflows and can no longer determine whether I also had temporary access to them via Faithlife Connect).
David Carter said:I moved from Logos Now to Faithlife Connect and therefore according to Christina I should have access to these workflows. But I do not.
So they don't show up in the list when you view Guides -> Workflows?
As for the Faithlife Connect Essentials product page, it unfortunately does not list any workflows, so that's no help at present. Sorry!
Edit: I've passed on that product page issue to FL, and will see if we can get an answer for you, David.
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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PetahChristian said:David Carter said:
I moved from Logos Now to Faithlife Connect and therefore according to Christina I should have access to these workflows. But I do not.
So they don't show up in the list when you view Guides -> Workflows?
Whoops. What can I say - I never thought of doing that [:$]
Yes they are there. Nobody had told me so I didn't know and just assumed I didn't have them!
Or at least four of them are. For some reason, I don't have an "English Word Study" workflow, which I thought was one of the five.
Maybe it will turn up next week [:D]
In the meantime I'm off to taste some humble pie. Sorry
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Hi
I think I paid for 1 workflow?
Looks like it should have been free
Mick
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Hi I think I paid for 1 workflow?
Looks like it should have been free
Mick
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Michael Parry-Thomas said:
Hi I think I paid for 1 workflow?
Looks like it should have been free
If that is the case you should contact Customer Service about it.
Using adventure and community to challenge young people to continually say "yes" to God
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It's all good, I'm glad that you can access them!
David Carter said:Maybe it will turn up next week
Likely so. That item would need to be manually added to the right Faithlife Connect subscription tiers, behind the scenes.
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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