[BUG]: Constant loop: Resources are ready to be added to your Library

https://www.dropbox.com/s/f8jt7pba8i0w9du/LogosLogs.20190209-213816.zip?dl=0

It is getting worse: Logos now crashes.

Here is a sample:

Armin

George

https://community.logos.com/discussion/comment/1032613#Comment_1032613

Got that myself a few times. I went into the Resources/Downloaded folder and deleted the resource in that folder. I restarted Logos and got an Error message. Restarted it one more time and everything was fine.

https://community.logos.com/discussion/comment/1032617#Comment_1032617

Got that myself a few times. I went into the Resources/Downloaded folder and deleted the resource in that folder. I restarted Logos and got an Error message. Restarted it one more time and everything was fine.

Do you use a Mac?

George

https://community.logos.com/discussion/comment/1032619#Comment_1032619

No. Windows.

https://community.logos.com/discussion/comment/1032613#Comment_1032613

Logos now crashes.

This is unrelated to the other problem. It's a crash that's been fixed internally and should be available in an upcoming beta. There's not particular workaround, but it will likely not happen every time.

This might be a corrupted file or something similar. I'd suggest deleting these files, then try starting the application again:

/Users/eberlein/Library/Application Support/Logos4/Data/d5641vkc.6jn/ResourceManager/Resources/PRSNLRCLCTNS.logos4

/Users/eberlein/Library/Application Support/Logos4/Data/d5641vkc.6jn/ResourceManager/Downloaded/LLS:PRSNLRCLCTNS/

https://community.logos.com/discussion/comment/1032661#Comment_1032661

Many thanks, Andrew. Deleting the directory did the trick.

And yes, I was able to start Logos without crashing.

Thanks for getting me going again. When I could not get Logos to run, I suddenly realized how much I depend on Logos.

https://community.logos.com/discussion/comment/1032684#Comment_1032684

When I could not get Logos to run, I suddenly realized how much I depend on Logos.

This sounds like it's a risky decision to choose to use the beta.

https://community.logos.com/discussion/comment/1032690#Comment_1032690

When I could not get Logos to run, I suddenly realized how much I depend on Logos.

This sounds like it's a risky decision to choose to use the beta.

I am not a Pastor so no church congregation depends on me or on Logos running smoothly on my laptop.

But I suddenly realized how used I am to doing my personal devotions with Logos. I realized that it must have been years since I last did personal devotions with a physical book.

https://community.logos.com/discussion/comment/1032745#Comment_1032745

Hi Andrew,

I ran into the same issue today but using your previous instructions, I was able to identify and delete the corrupted download.

Having said this, I never ran into this issue before, so I wonder if this is a bug.

Armin

https://community.logos.com/discussion/comment/1037833#Comment_1037833

Same issue occurred again today. I was able to fix it but I hope that the download and installation of new resources will again become more reliable.

https://community.logos.com/discussion/comment/1038236#Comment_1038236

We did find and fix a problem with this that should be available in the upcoming Beta 1.

https://community.logos.com/discussion/comment/1038237#Comment_1038237

It looks like this still happens now and again. With the newest Beta, I just had to delete again one resource and redownload it in order to get it to work.

https://community.logos.com/discussion/comment/1043424#Comment_1043424

Hi,

Today when I started Logos I hit this problem (I'm running windows 10 and Logos 8.4.0013). I tried running the command 'update all' but that made no difference. Then I tried restarting Logos a couple of times. Then I restarted the computer.

Log file attached......

6557.Logos.log

I saw some links above regarding deleting files but I think they must be for Mac.

https://community.logos.com/discussion/comment/1043496#Comment_1043496

Anthony, you can try the same with LLS:ESVEXPCOMDANMAL i.e.

Delete C:\Users\tonyd\AppData\Local\Logos\Data\3oyknzii.dy0\ResourceManager\Downloaded\LLS_ESVEXPCOMDANMAL

Delete C:\Users\tonyd\AppData\Local\Logos\Data\3oyknzii.dy0\ResourceManager\Resources\ESVEXPCOMDANMAL.logos4

then restart Logos.

https://community.logos.com/discussion/comment/1043534#Comment_1043534

Hi Dave,

Thanks for the suggestion, However, as you can see from the attached screen clips, neither of these files exist.

George

https://community.logos.com/discussion/comment/1043596#Comment_1043596

It looks to me like you are in the wrong folder. You need to delete what is in
C:\Users\tonyd\AppData\Local\Logos\Data\3oyknzii.dy0\ResourceManager\Downloaded\

https://community.logos.com/discussion/comment/1043596#Comment_1043596

Thanks for the suggestion, However, as you can see from the attached screen clips, neither of these files exist.

It appears not to exist in the Resources folder, but it should exist in the \Downloaded folder

i.e. C:\Users\tonyd\AppData\Local\Logos\Data\3oyknzii.dy0\ResourceManager\Downloaded\LLS_ESVEXPCOMDANMAL (delete the LLS_... folder/file)

https://community.logos.com/discussion/comment/1043639#Comment_1043639

Thank you Dave, that has worked!

Appreciate your help and also thanks to George as well.

Rich DeRuiter

https://community.logos.com/discussion/comment/1038237#Comment_1038237

I'm on 8.4 Beta 3, version 8.4.0.0013 and am having this issue this morning.

Here are the Logos.log and LogosError.log:

1856.Logos.log

0363.LogosError.log

There are a series of errors associated with CloudResourceManager being unable to find the expected download job for a resource.

Please advise. Thanks!

Randy W. Sims

https://community.logos.com/discussion/comment/1043870#Comment_1043870

Yep, I got stuck on one this morning too (THMTTHWNCRNCRTR).

Had to remove from the Downloaded folder to fix: .\Logos\Data\xxxxxxxx.xxx\ResourceManager\Downloaded\

Rich DeRuiter

https://community.logos.com/discussion/comment/1043872#Comment_1043872

Yep, I got stuck on one this morning too (THMTTHWNCRNCRTR).

Had to remove from the Downloaded folder to fix: .\Logos\Data\xxxxxxxx.xxx\ResourceManager\Downloaded\

Do you mean remove everything in the "...\Downloaded\" folder (I have 467 folders in it)?

Randy W. Sims

https://community.logos.com/discussion/comment/1043883#Comment_1043883

Specifically, your logs indicate:

C:\Users\Rich\AppData\Local\Logos\Data\2e2k45uv.psv\ResourceManager\Downloaded\LLS_HISTCOUNC01

Deleting that folder should fix the issue.

I'm not sure why you would have those other folders hanging around... My guess is that they can be safely deleted.

Rich DeRuiter

https://community.logos.com/discussion/comment/1043884#Comment_1043884

Specifically, your logs indicate:

C:\Users\Rich\AppData\Local\Logos\Data\2e2k45uv.psv\ResourceManager\Downloaded\LLS_HISTCOUNC01

Deleting that folder should fix the issue.

I'm not sure why you would have those other folders hanging around... My guess is that they can be safely deleted.

That did it. Thanks!

As regards the other folders, most of them are very old (from 2015), one from 2017 and one from 2019. I'd assume they'd be safe to delete too, though I'm tend to be over cautious on following my assumptions after having been bitten in the back-side for doing so in the past.

https://community.logos.com/discussion/comment/1043640#Comment_1043640

Hi Andrew.

Just as an update: It still happens at times with the newest Beta. Fortunately, deleting the corrupt file fixes it.

Armin

https://community.logos.com/discussion/comment/1045075#Comment_1045075

Hi,

Happened to me again yesterday and i had to manually delete items in folder.

Tony.

https://community.logos.com/discussion/comment/1045139#Comment_1045139

It happened again.

@Logos: Anything we can do to help you track this down?

https://community.logos.com/discussion/comment/1043885#Comment_1043885

As regards the other folders, most of them are very old (from 2015), one from 2017 and one from 2019.

You can safely delete the \Downloaded folder when there is no current download activity. Deleting the 2019 sub-folder may cause a download when Logos is restarted, but that's it!

https://community.logos.com/discussion/comment/1045283#Comment_1045283

Anything we can do to help you track this down?

First thing would be to check your hard disk for problems.