[BUG]: Constant loop: Resources are ready to be added to your Library

It is getting worse: Logos now crashes.

Here is a sample:

https://www.dropbox.com/s/f8jt7pba8i0w9du/LogosLogs.20190209-213816.zip?dl=0

Armin

Got that myself a few times.  I went into the Resources/Downloaded folder and deleted the resource in that folder.  I restarted Logos and got an Error message.  Restarted it one more time and everything was fine.

Got that myself a few times.  I went into the Resources/Downloaded folder and deleted the resource in that folder.  I restarted Logos and got an Error message.  Restarted it one more time and everything was fine.

Do you use a Mac?

No.  Windows.

Logos now crashes.

This is unrelated to the other problem. It's a crash that's been fixed internally and should be available in an upcoming beta. There's not particular workaround, but it will likely not happen every time.

This might be a corrupted file or something similar. I'd suggest deleting these files, then try starting the application again:

/Users/eberlein/Library/Application Support/Logos4/Data/d5641vkc.6jn/ResourceManager/Resources/PRSNLRCLCTNS.logos4

/Users/eberlein/Library/Application Support/Logos4/Data/d5641vkc.6jn/ResourceManager/Downloaded/LLS:PRSNLRCLCTNS/

Many thanks, Andrew. Deleting the directory did the trick. 

And yes, I was able to start Logos without crashing.

Thanks for getting me going again. When I could not get Logos to run, I suddenly realized how much I depend on Logos.

When I could not get Logos to run, I suddenly realized how much I depend on Logos.

This sounds like it's a risky decision to choose to use the beta.

When I could not get Logos to run, I suddenly realized how much I depend on Logos.

This sounds like it's a risky decision to choose to use the beta.

I am not a Pastor so no church congregation depends on me or on Logos running smoothly on my laptop.

But I suddenly realized how used I am to doing my personal devotions with Logos. I realized that it must have been years since I last did personal devotions with a physical book.

Hi Andrew, 

I ran into the same issue today but using your previous instructions, I was able to identify and delete the corrupted download. 

Having said this, I never ran into this issue before, so I wonder if this is a bug.

Armin

Same issue occurred again today. I was able to fix it but I hope that the download and installation of new resources will again become more reliable.

We did find and fix a problem with this that should be available in the upcoming Beta 1.

It looks like this still happens now and again. With the newest Beta, I just had to delete again one resource and redownload it in order to get it to work.

Hi,

Today when I started Logos I hit this problem (I'm running windows 10 and Logos 8.4.0013). I tried running the command 'update all' but that made no difference. Then I tried restarting Logos a couple of times. Then I restarted the computer.

Log file attached......

6557.Logos.log

I saw some links above regarding deleting files but I think they must be for Mac.

Anthony,  you can try the same with LLS:ESVEXPCOMDANMAL i.e.

Delete C:\Users\tonyd\AppData\Local\Logos\Data\3oyknzii.dy0\ResourceManager\Downloaded\LLS_ESVEXPCOMDANMAL

Delete C:\Users\tonyd\AppData\Local\Logos\Data\3oyknzii.dy0\ResourceManager\Resources\ESVEXPCOMDANMAL.logos4

then restart Logos.

Hi Dave,

Thanks for the suggestion, However, as you can see from the attached screen clips, neither of these files exist.

It looks to me like you are in the wrong folder.  You need to delete what is in
C:\Users\tonyd\AppData\Local\Logos\Data\3oyknzii.dy0\ResourceManager\Downloaded\

Thanks for the suggestion, However, as you can see from the attached screen clips, neither of these files exist.

It appears not to exist in the Resources folder, but it should exist in the \Downloaded folder

i.e.  C:\Users\tonyd\AppData\Local\Logos\Data\3oyknzii.dy0\ResourceManager\Downloaded\LLS_ESVEXPCOMDANMAL (delete the LLS_... folder/file)

Thank you Dave, that has worked!

Appreciate your help and also thanks to George as well.

I'm on 8.4 Beta 3, version 8.4.0.0013 and am having this issue this morning.

Here are the Logos.log and LogosError.log:

1856.Logos.log

0363.LogosError.log

There are a series of errors associated with CloudResourceManager being unable to find the expected download job for a resource.

Please advise. Thanks!

Yep, I got stuck on one this morning too (THMTTHWNCRNCRTR).

Had to remove from the Downloaded folder to fix: .\Logos\Data\xxxxxxxx.xxx\ResourceManager\Downloaded\

Yep, I got stuck on one this morning too (THMTTHWNCRNCRTR).

Had to remove from the Downloaded folder to fix: .\Logos\Data\xxxxxxxx.xxx\ResourceManager\Downloaded\

Do you mean remove everything in the "...\Downloaded\" folder (I have 467 folders in it)?

Specifically, your logs indicate:

C:\Users\Rich\AppData\Local\Logos\Data\2e2k45uv.psv\ResourceManager\Downloaded\LLS_HISTCOUNC01

Deleting that folder should fix the issue.

I'm not sure why you would have those other folders hanging around... My guess is that they can be safely deleted.

Specifically, your logs indicate:

C:\Users\Rich\AppData\Local\Logos\Data\2e2k45uv.psv\ResourceManager\Downloaded\LLS_HISTCOUNC01

Deleting that folder should fix the issue.

I'm not sure why you would have those other folders hanging around... My guess is that they can be safely deleted.

That did it. Thanks!

As regards the other folders, most of them are very old (from 2015), one from 2017 and one from 2019. I'd assume they'd be safe to delete too, though I'm tend to be over cautious on following my assumptions after having been bitten in the back-side for doing so in the past.

Hi Andrew.

Just as an update: It still happens at times with the newest Beta. Fortunately, deleting the corrupt file fixes it.

Armin 

Hi,

Happened to me again yesterday and i had to manually delete items in folder.

Tony.

It happened again. 

@Logos: Anything we can do to help you track this down?

As regards the other folders, most of them are very old (from 2015), one from 2017 and one from 2019.

You can safely delete the \Downloaded folder when there is no current download activity. Deleting the 2019 sub-folder may cause a download when Logos is restarted, but that's it!

Anything we can do to help you track this down?

First thing would be to check your hard disk for problems.

Anything we can do to help you track this down?

First thing would be to check your hard disk for problems.

I checked my SSD and received no error message.