"Passage Guide" not working in Logos 8.3.0.0020
Comments
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Hi Scott,
I guess you have reached the point where the only real chance of progress is to give customer services a call and share your screen with them.
Whenever I do this I start the call with Skype and then if they need to check my system they give me a ring back.
tootle pip
Mike
How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS
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Scott Yip said:
The url works. I can load the references from my library. Thanks for this.
Interesting... What happens when you put the passage guide in a linkset with a Bible and scroll the Bible?
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Reuben Helmuth said:
put the passage guide in a linkset with a Bible and scroll the Bible
Hi Reuben, I am not sure that I understand what you mean. But so far within my chrome browser I don't experience any troubles. I can scroll bible passages and I can look up my references in passage guide.
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Scott Yip said:Reuben Helmuth said:
put the passage guide in a linkset with a Bible and scroll the Bible
Hi Reuben, I am not sure that I understand what you mean.
Linksets (A-F) are accessed from the panel menu. The passage guide can be put in the same linkset as a Bible so that it will update to the current verse as you navigate in your Bible.
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Thank you so much for your attention. I linked the passage guide to my Bible pane, as shown in the picture below. Nothing happens. I scrolled the Bible verse by verse. Nothing happens. I changed from NIV to ESV and scrolled and changed NRSV and scrolled........
Nothing happens. Nothing is loaded in Passage Guide.
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Mike Binks said:
Hi Scott,
I guess you have reached the point where the only real chance of progress is to give customer services a call and share your screen with them.
Whenever I do this I start the call with Skype and then if they need to check my system they give me a ring back.
seems a good suggestion. May I know the skype name of Logos?
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Scott Yip said:
seems a good suggestion. May I know the skype name of Logos?
From the UK I just use the published land line number. I isn't free but it costs very little certainly less than dialling direct.
tootle pip
Mike
How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS
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Thanks Mike.
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With the help of Logos Technical support, I finally solve the problem. This is what I was told:
"Thank you for the email. I suspect I know why you’re getting this problem. If you open the Passage Guide and click the panel menu (see the attached image) what do you see on the left? If it is blank that is the problem. At some point you’ve inadvertently deleted the sections from the guide resulting in no results appearing. If this seems to be the case click the Guides menu, and right-click the Passage Guide. From there click Reset to Default."
I followed the instructions and then restarted Logos. Finally, the things show up in "Passage Guide".
Thanks God. Thanks to the Logos Tech Support
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