Question About Changing Email Address and Mobile Apps

If I update my email address on my Faithlife account, am I able to sign out of these apps and sign in with my new email address, or does it require me to delete the apps and reinstall them before signing in with my new email address?

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Comments

Graham Criddle

There is no mechanism to log out / log in again so you would need to delete and reinstall the apps.

Nathan Parker

https://community.logos.com/discussion/comment/1045235#Comment_1045235

There is no mechanism to log out / log in again so you would need to delete and reinstall the apps.

Great to know. Thanks!

Joe McCune (Faithlife)

https://community.logos.com/discussion/comment/1045300#Comment_1045300

It is true that there is no mechanism to log out and log back in.

But there should be no need to re-install every time that you change your email address. You should still remain signed in, there should not be a need to take any further action.

Graham Criddle

https://community.logos.com/discussion/comment/1045469#Comment_1045469

But there should be no need to re-install every time that you change your email address. You should still remain signed in, there should not be a need to take any further action.

Hi Joe

I wasn’t aware of that.

Will that configuration allow you to gain access to newly purchased resources?

Nathan Parker

https://community.logos.com/discussion/comment/1045469#Comment_1045469

It is true that there is no mechanism to log out and log back in.

But there should be no need to re-install every time that you change your email address. You should still remain signed in, there should not be a need to take any further action.

Since it would show my old email address though, could it cause an issue with a future sync?

Mark Barnes

https://community.logos.com/discussion/comment/1045469#Comment_1045469

After you've signed in, for security, the apps don't store your email address and password. Instead they store an encrypted authentication token that is linked to your unique account ID (which is a number, not your email address). When you open the app in the future, its this authentication token that is checked with the server, and ensures you get the right information for your account. Your email address is not sent in those sync requests - just the token.

And presumably, changing your email address doesn't reset that token.

Graham Criddle

https://community.logos.com/discussion/comment/1045516#Comment_1045516

Thanks Mark

Very helpful, Graham

Nathan Parker

https://community.logos.com/discussion/comment/1045516#Comment_1045516

After you've signed in, for security, the apps don't store your email address and password. Instead they store an encrypted authentication token that is linked to your unique account ID (which is a number, not your email address). When you open the app in the future, its this authentication token that is checked with the server, and ensures you get the right information for your account. Your email address is not sent in those sync requests - just the token.

And presumably, changing your email address doesn't reset that token.

Great to know. Thanks!