Please Help: Stuck while installing Logos 8
Dear Sir,
I am trying to install Logos 8 on my new computer.
I am stuck at this stage (please see picture).
What can I do now?
Director
Elyon Family Clinic & Surgery Pte Ltd
Singapore
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The next step fails to load (as shown in the picture above).
Should I close the window, uninstall and retry?
Director
Elyon Family Clinic & Surgery Pte Ltd
Singapore
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Vincent, absent a more expert response, my guess (if it were me), would be the servers and your library. The book-specific download is new. I'd wait until Monday (the worker bees), before an uninstall ... unless you already solved it.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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I never had problems installing Logos before. Why the change
I couldn't install Logos now
Director
Elyon Family Clinic & Surgery Pte Ltd
Singapore
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Vincent Chia said:
I never had problems installing Logos before. Why the change
The change is for Cloud Resources:
- Added the ability to download and remove resources on demand. Resources remain listed in the Library when not downloaded, and can be opened in preview mode.
- Added the ability to search Cloud Resources in Everything and All Resources Basic Search when online.
The Download your Logos 8 Library window is supposed to give you a choice of resources from "minimal" to "recommended" to "all".
Click Retry, or click the X at top right and then restart Logos from the desktop icon (top left of your screen).
That failing, go to Control Panel > Programs and Features, right-click Logos Bible Software and choose Repair. Restart Logos.
Please report further issues in the Logos 8 Forum (you can link it to this thread) as a Bug.
Dave
===Windows 11 & Android 13
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Thank you Dave. I have tried "Click Retry, or click the X at top right and then restart Logos from the desktop icon (top left of your screen)."
I will attempt the other steps as stated and update you on this.
Director
Elyon Family Clinic & Surgery Pte Ltd
Singapore
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Thank you Dave.
I have tried "Click Retry, or click the X at top right and then restart Logos from the desktop icon (top left of your screen)." It does not work.
Will try the later steps and update you again.
Director
Elyon Family Clinic & Surgery Pte Ltd
Singapore
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I am stuck with the same problem since 22/4/2019...
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Dear JT, Thank you for your kind assistance.
The problem seems to be the servers. After waiting a day, the "failed to load" appears to have resolved on its own. Happy days!
Director
Elyon Family Clinic & Surgery Pte Ltd
Singapore
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Has anyone else found a solution to this besides "wait"?
I have had this exact issue for 3 days now with my new laptop. Any help is much appreciated.
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Tanner Thetford said:
Has anyone else found a solution to this besides "wait"?
I have had this exact issue for 3 days now with my new laptop. Any help is much appreciated.
Please create a new thread and provide appropriate details (I.e.) specific operating system, etc.
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I am having a similar problem ' not exactly the same.
The 2.4 GB of data is too much for my slow 600 kilobyte internet speed.
I am stuck there too and cant use the software. I do not like they insist we install this library even in the free version . Should be customized to the individual.
I don't like software that relies on the internet, and lengthy downloads. Disappointed.
I simply wanted to test the core functionally of the software, not spend days downloading things I'll never use.0 -
J said:
I am having a similar problem ' not exactly the same.
The 2.4 GB of data is too much for my slow 600 kilobyte internet speed.This is continued at https://community.logos.com/forums/t/182880.aspx
Dave
===Windows 11 & Android 13
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