Problem with F7 Shortcut to Preview Text Comparison on a Mac w/ Touch Bar

Computer: 2016 Macbook Pro w/ Touchbar

OS: Mac OS 10.14.5

Logos Version: 8.6.0.0052

Issue: Hi there - I'm a newer Logos user and I'm trying to make use of the F7 Shortcut to Preview Text Comparison and I can't get it to work. I've called Logos support and was sent to Wiki and to an Apple support page but neither was any help. I'm familiar with how function keys work and am able to use them just fine in other applications. When I hover over text and try to use the FN-F7 (I have to use FN to get the function keys to display on the touch bar) nothing happens at all.

Thanks so much in advance for the help!

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Beloved Amodeo

Computer: 2016 Macbook Pro w/ Touchbar

OS: Mac OS 10.14.5

Logos Version: 8.6.0.0052

Issue: Hi there - I'm a newer Logos user and I'm trying to make use of the F7 Shortcut to Preview Text Comparison and I can't get it to work. I've called Logos support and was sent to Wiki and to an Apple support page but neither was any help. I'm familiar with how function keys work and am able to use them just fine in other applications. When I hover over text and try to use the FN-F7 (I have to use FN to get the function keys to display on the touch bar) nothing happens at all.

Thanks so much in advance for the help!

Welcome to user forums Joe! [:)]

I can't tell you what the problem may be with your platform, or recommend fixes; I can only say that my Mac 10.14.5 is functioning fine. See below

Beloved Amodeo

There's an update available. Perhaps you should try that and see if your problem is fixed.

Beloved Amodeo

I updated and normal behavior persists. Are you selecting a bit of text prior to using the preview function? I find this is necessary.

Joe Tucker

Thanks so much for the response and the screenshot! I've tried highlighting and hovering. Neither works, unfortunately. Maybe someone else will be able to chime in who has had a similar problem. Thanks again!

JT (alabama24)

Beloved - Do you have a MacBook Pro with a touchbar?

Beloved Amodeo

Beloved - Do you have a MacBook Pro with a touchbar?

Yes. Just checked in to see if anybody was able to help Joe. I'll be away from my computer for the rest of the day.

Mike Binks

When I hover over text and try to use the FN-F7 (I have to use FN to get the function keys to display on the touch bar) nothing happens at all.

Greetings Joe

Not much help from me I'm afraid. On my 2018 Pro running the latest release of Logos and the same OS I can get this to work

* If I just click in the text of the Bible (not necessary to highlight just establish the focus) fn-F7 brings up the Text Comparison window for that verse.

* If I highlight a group of verses fn-F7 brings up the Text Comparison Window for that group of verses.