Will not start

Lance Sprick

Logos 8 will not start on my desktop.  Blue icon comes up then a box stating library is being indexed and may take awhile, but then it closes.  It works okay on my mobile device. 

Dave Hooton

Welcome Lance.

We need to see some diagnostic files (Mac or Windows?) to help you. Please read carefully, and attach the 'zip' file using the paper-clip icon.

Lance Sprick

https://community.logos.com/discussion/comment/1068866#Comment_1068866

I hope these are the files needed.  Working with Windows 10.  87304.Logos Log Files.zip

Dave Hooton

https://community.logos.com/discussion/comment/1069040#Comment_1069040

Attach the current log files which are in C:\Users\kuyal\AppData\Local\Faithlife\Logs\Logos (or paste %LocalAppData%\Faithlife\Logs\Logos\ in File Explorer).