Will not start

✭✭

Oct 2, 2019

Updated Nov 21, 2024 by Jason Stone (Logos)

Logos 8 will not start on my desktop. Blue icon comes up then a box stating library is being indexed and may take awhile, but then it closes. It works okay on my mobile device.

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Dave Hooton

Oct 2, 2019

Welcome Lance.

We need to see some diagnostic files (Mac or Windows?) to help you. Please read carefully, and attach the 'zip' file using the paper-clip icon.

Dave
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Windows 11 & Android 13

Lance Sprick

✭✭

Oct 3, 2019

https://community.logos.com/discussion/comment/1068866#Comment_1068866

I hope these are the files needed. Working with Windows 10. 87304.Logos Log Files.zip

Dave Hooton

Oct 4, 2019

https://community.logos.com/discussion/comment/1069040#Comment_1069040

Attach the current log files which are in C:\Users\kuyal\AppData\Local\Faithlife\Logs\Logos (or paste %LocalAppData%\Faithlife\Logs\Logos\ in File Explorer).

Dave
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Windows 11 & Android 13

Will not start

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