Search templates not working

James staley
James staley Member Posts: 5
edited November 2024 in English Forum

Support suggested I contact the forum for help with my problem as they said it was not a support issue.

I am trying to use a search template in Logos 8 (one person speaks to another) I input : GOD in the first query and  DAVID in the second query and I get no results.  If I just use the Basic Search in the search templates I get results but if I try to use any of the other search templates below the Basic Search template they give me no results.  Shouldn't all the templates work even if I only have the free Logos 8?

Thanks,

Allen

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Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 32,806

    Hi James

    Sorry but the particular search you are requesting makes use of “Person” tagging which isn’t included in Logos 8 Basic - which I believe is what you have. 

    Its not that the templates aren’t forming the search properly - but that the search requires features not available in Logos 8 Basic.

    Graham 

  • James staley
    James staley Member Posts: 5

    Thank You!  I was afraid that was the problem.  It would be nice if those features were grayed out.  If I'm not mistaken some of the other features that are not included in the particular version that is installed is grayed out but I could be wrong about that.  

    Is there a place I can get information on what features are included in my software package and what isn't?

    What package do I need that would include these features?

    Thanks,

    Allen

  • Dave Hooton
    Dave Hooton MVP Posts: 35,868

    What package do I need that would include these features?

    https://www.logos.com/product/165933/logos-8-starter-feature-upgrade

    Is there a place I can get information on what features are included in my software package and what isn't?

    The "Features" not included should be grayed out in the top Docs/Guides/Tools menus. If not, execute Set Show Unavailable Features to Yes in the GO/Command box at the top. It's unlikely that this will be set at the Search Templates level in the Search tool.

    Dave
    ===

    Windows 11 & Android 13