Logos 8 Windows Install Error

Jeff Moore
Jeff Moore Member Posts: 1
edited November 2024 in English Forum

I just downloaded the Logos 8 Windows software, and in attempting to install it, I get an error message - "This app can't run on your PC".  I am installing to a Windows 10 Pro system running on Microsoft Surface Pro 6.  Am I missing something?  Thanks!

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  • Wheatpenny
    Wheatpenny Member Posts: 17

    I run Logos 8 on Windows 10 Pro.  I can't think what the problem might be, but I can assure you that it does (or at least should) work without issue on that OS.

    “It cannot be that the people should grow in grace unless they give themselves to reading. A reading people will always be a knowing people. ”

    ― John Wesley

  • MJ. Smith
    MJ. Smith MVP Posts: 53,836

    64 bit?

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Keep Smiling 4 Jesus :)
    Keep Smiling 4 Jesus :) MVP Posts: 23,136

    Jeff Moore said:

    I am installing to a Windows 10 Pro system running on Microsoft Surface Pro 6. 

    Welcome [:D]

    Curious about Version of Windows 10 Pro ? Also curious about "Virus & threat protection settings" in Windows Security ?

    Logos system requirements currently includes Windows 10 "Anniversary Update" (1607), or later.

    FYI: thread => ANNOUNCEMENT: End of support for Windows 7, Windows 8.1 & MacOS 10.11–10.13 includes reply about Logos 8.11+ will likely need Windows 10 Version 1809 or later.

    Logos Help Center (LHC) includes Problem Installing | Landing Page that includes: "If you encounter an error not covered on this page, please contact support for further assistance."

    Keep Smiling [:)]

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