Visual Copy

Michael R. Jones
Michael R. Jones Member Posts: 78 ✭✭
edited November 21 in English Forum

I'm on Logos 8 for Mac (8.10.0.0032) and when I highlight a verse, right click, and select visual copy, a window pops up, but there is nothing in that window. It is completely blank. I have used visual copy a lot in the past but it has been several  months since I last used it. I'd simply like to be able to use it again.

Attached is a screen shot of what I see when I select visual copy.

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Comments

  • Fred Chapman
    Fred Chapman Member Posts: 5,899 ✭✭✭

    Visual copy utilizes the Media tool. Therefore it is internet dependent. Do you have a good internet connection.

    There have been issues in the past with the media server. It is possible that is the problem.

    One additional thing to check is that you don’t have anything blocking your connection to the media server

  • Jesse
    Jesse Member Posts: 16

    Has this been resolved? I have to try seven or eight times before the Visual Copy tool begins to work. This has been a consistent problem for me since about April, 2021. I use Visual Copy weekly too. 

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    Has this been resolved? I have to try seven or eight times before the Visual Copy tool begins to work. This has been a consistent problem for me since about April, 2021. I use Visual Copy weekly too. 

    Can you give me an example of what resource and what part of the resource you are trying to create a Visual Copy slide? Also, can you reproduce the bug and post your logs? You can find instructions in my post signature.