Hi All, Purchased All 3 books of the month only the first 2 downloaded Ist peter is not showing up in my
library. Also Daniel was added today and I get the message below.
Thanks Martin.
A year ago or so FL added the ability to have “skinny” installs. At some point you told Logos (perhaps by accident) that you didn’t want all resources to download. Receive your settings for a long term fix. In the meantime, you can download any resources in your library. Filter for “not on this device “
Purchased All 3 books of the month only the first 2 downloaded Ist peter is not showing up in my library.
Purchased All 3 books of the month only the first 2 downloaded Ist peter is not showing up in my
library.
Make sure you have Download New Resources = YES in Tools > Program Settings.
Then you can download any missing resources from Devices > Not on This Device in the Library sidebar (select them, right click and Download).
I recently installed Verbum 8 on a Mac computer.
Apparently I must not have selected "Download All" when I first set up the program. I went to access several resources (already purchased) and discovered that I still need to download them. However, I have to do that volume-by-volume.
Is there a way to download all the remaining libraries/resources that have not been downloaded yet?
Thanks JT tried your suggestions nothing worked.
Thanks Dave. Only get the option to cancel the download. when I do I get the option to download. And I am back where I started Also I dont see my 1st peter resource that I purchased at the same time as 2 other books that downloaded and installed.
Martin.
I recently installed Verbum 8 on a Mac computer. Apparently I must not have selected "Download All" when I first set up the program. I went to access several resources (already purchased) and discovered that I still need to download them. However, I have to do that volume-by-volume. Is there a way to download all the remaining libraries/resources that have not been downloaded yet?
You may need to call customer service.
I had to do a clean install when that happened to me. Fortunately I finally had cable internet. But if you don’t have that luxury, it might not work for you.
Thanks Dave. Only get the option to cancel the download. when I do I get the option to download. And I am back where I started Also I dont see my 1st peter resource that I purchased at the same time as 2 other books that downloaded and installed. Martin.
Martin,
did you resolve this problem with Customer Service? If not, please provide some logs
In case anyone finds themselves here looking for answers… if you installed a fresh copy of your Logos app and the initial library download didn't finish properly… MacOs specific: Instead of just deleting the Download and Upload Manager folders in ~/library/application support/Logos4 (which may be fine depending on your situation…), you can just delete the whole Logos4 folder from ~/library/application support/, which will cause the initial dialogue to pop up, asking what portion of your library you would like to download. This was a better option for me since very little of my library was downloaded initially and I decided I didn't want the whole library downloaded, just the basic portion and whatever I specify. YMMV, of course. Hint to get you headed in the right direction if you are on Windows:Windows
That is where to start looking, and I only suspect that deleting that entire Data folder would serve the same function as above, but consider carefully before doing. Uninstalling and reinstalling is a fine option that wouldn't take much, if any, longer.
Include CloudResourceManager at Step 6. All these folders will be replaced when Logos is restarted, and the process is much faster than reinstalling the app.
