Purchased books not downloading
Hi All, Purchased All 3 books of the month only the first 2 downloaded Ist peter is not showing up in my
library. Also Daniel was added today and I get the message below.
Thanks Martin.
Comments
-
A year ago or so FL added the ability to have “skinny” installs. At some point you told Logos (perhaps by accident) that you didn’t want all resources to download. Receive your settings for a long term fix. In the meantime, you can download any resources in your library. Filter for “not on this device “
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
martin lohstroh said:
Purchased All 3 books of the month only the first 2 downloaded Ist peter is not showing up in my
library.
Make sure you have Download New Resources = YES in Tools > Program Settings.
Then you can download any missing resources from Devices > Not on This Device in the Library sidebar (select them, right click and Download).
Dave
===Windows 11 & Android 13
0 -
I recently installed Verbum 8 on a Mac computer.
Apparently I must not have selected "Download All" when I first set up the program. I went to access several resources (already purchased) and discovered that I still need to download them. However, I have to do that volume-by-volume.
Is there a way to download all the remaining libraries/resources that have not been downloaded yet?
0 -
Thanks JT tried your suggestions nothing worked.
0 -
Thanks Dave. Only get the option to cancel the download. when I do I get the option to download. And I am back where I started Also I dont see my 1st peter resource that I purchased at the same time as 2 other books that downloaded and installed.
Martin.
0 -
Filter the library. Select all. Right click. Download all.JoeW said:I recently installed Verbum 8 on a Mac computer.
Apparently I must not have selected "Download All" when I first set up the program. I went to access several resources (already purchased) and discovered that I still need to download them. However, I have to do that volume-by-volume.
Is there a way to download all the remaining libraries/resources that have not been downloaded yet?
Note: if you don’t change the settings, future books won’t auto downloadmacOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
martin lohstroh said:
Thanks JT tried your suggestions nothing worked.
You may need to call customer service.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
I had to do a clean install when that happened to me. Fortunately I finally had cable internet. But if you don’t have that luxury, it might not work for you.
WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum Max0 -
martin lohstroh said:
Thanks Dave. Only get the option to cancel the download. when I do I get the option to download. And I am back where I started Also I dont see my 1st peter resource that I purchased at the same time as 2 other books that downloaded and installed.
Martin.
Martin,
did you resolve this problem with Customer Service? If not, please provide some logs
Dave
===Windows 11 & Android 13
0
