visual copy problems

Jonathan Bradley

I'm having issues with Visual Copy. It will work for the first 1-3 minutes after I run Logos, but after that point, it won't work. The floating window opens, but no matter how long I wait, nothing populates. 

My logs are attached to the post. 0172.LogosLogs.jonathanbradley.20200408-232248.zip

Dave Hooton

Log indicates you had errors stating you could not get items from the Media Service. There were problems with the Visual Copy host (Faithlife).

This may be a temporary glitch with Faithlife server.

Jonathan Bradley

Dave Hooton

Apr 9, 2020

Log indicates you had errors stating you could not get items from the Media Service. There were problems with the Visual Copy host (Faithlife).

This may be a temporary glitch with Faithlife server.

This has been unfortunately happening for several weeks now. Honestly, I think it's problem with my ISP. We have satellite internet and demand for use is way up.