visual copy problems

Jonathan Bradley

I'm having issues with Visual Copy. It will work for the first 1-3 minutes after I run Logos, but after that point, it won't work. The floating window opens, but no matter how long I wait, nothing populates. 

My logs are attached to the post. 0172.LogosLogs.jonathanbradley.20200408-232248.zip

Dave Hooton

Log indicates you had errors stating you could not get items from the Media Service. There were problems with the Visual Copy host (Faithlife).

This may be a temporary glitch with Faithlife server.