Downloading resources (again?)

David Stembridge

Hello, my Mac crashed last night, and I noticed when opening Logos this afternoon that it was prompting me to download all the resources again. I opened the web app and it doesn't have any of the work I have been doing this week. Fortunately, it has been mostly training, but still...

I want to know what I may have done wrong to prevent it from losing information.

Thanks! 

Joe McCune (Faithlife)

David, it does not sound like you did anything wrong.  If your downloaded books are still present on your Mac's hard drive, Logos will find them, it will not needlessly download all of your books all over again.  It may need to do a partial download, though, to get everything that up to date and ready to use again.  Of course, if somehow your books were actually deleted, then it will be necessary to download them again.

Our web app is a great tool, but does not have all of the functionality that is available once the software is installed on a Windows or Mac computer.  That might be why it does not seem to have all of your work.  Or possibly there might be a "delayed reaction" before your notes, etc. become available.

It is quite likely that all you have to do is simply open Logos on your Mac and it will basically "Fix itself", but just let us know if you need further help.