The enter info pop up box is blank so I cannot actually link Elvanto/Proclaim

matt heazlewood
matt heazlewood Member Posts: 1 ✭✭

In Proclaim I am trying to link our Elvanto following the instructions https://support.faithlife.com/hc/en-us/articles/360007375151-Linking-your-Elvanto-Account-with-Proclaim

But on the last step when I click on "Enter info" for Elvanto the pop up box is blank so I cannot actually enter any information and link Elvanto/Proclaim.

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 55,387

    bump 14

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Brandon Adent (Logos)
    Brandon Adent (Logos) Member, Logos Employee Posts: 243

    Thanks for the report and sorry for the disruption. We were able to reproduce this here on Mac Catalina and are investigating.

    If you have access to a Windows computer, you can log into Proclaim and link your account, then sync. Your linked account will then be available on your Mac and you should be able to use the Elvanto integration.