Suggested Presentation Curiosity

When I started Proclaim this morning, it opened my Jul 5 presentation because that was the one I accessed last on this computer. However, it suggested to open the presentation that has an August 2 date, rather than the one that has a July 12 date. Why is that? See the two related screen grabs:

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Brian Burkhart (Faithlife)

Hello, Brendon -- that's a good question. I confirmed that the suggested Presentation will be the one with the most future day as opposed to the nearest date.

You should not hesitate to get back to us should you have any further concerns or questions!

Beaver Creek Baptist Church

https://community.logos.com/discussion/comment/1107624#Comment_1107624

Thanks for the reply.

So what you're telling me is that if I create skeleton presentations for each Sunday of the upcoming month, as I progress thru that month using each one, Proclaim will always suggest the last Sunday of the month rather than the upcoming Sunday.

I also change the date on my Master Skeleton to the next month so that if remains on my "Recent" list (since I cannot "Pin" presentations to that list), which further complicates which one is suggested.

Perhaps I am blinded by my workflow process, and I realize that it is difficult to make a product work for every user in every situation, but I think ii is much more likely that a user would want to access the "next" presentation rather than the one farthest in the future.

Thanks,

Brendon

Brandon Adent (Logos)

https://community.logos.com/discussion/comment/1107708#Comment_1107708

Hi Brendon,

I'm sorry, I misunderstood when Brian asked me about this.

You're right, this option in the menu should show your next presentation. We'll look into why that's not happening in your case.

Beaver Creek Baptist Church

https://community.logos.com/discussion/comment/1107733#Comment_1107733

OK, it seems to be working better now, but on Sunday morning, if I have not accessed that presentation, it still suggests the next Sunday.

For example say the last presentation I used was August 16 and I open Proclaim on the 23rd, it will suggest the 30th even though it is before the scheduled time.

Sean Metcalfe(Faithlife)

https://community.logos.com/discussion/comment/1113563#Comment_1113563

Hey Brendon,

Thanks for the update. If you find this occurs again please feel free to reach out so we can further investigate.

Beaver Creek Baptist Church

https://community.logos.com/discussion/comment/1113669#Comment_1113669

That means I would have to call you on Sunday morning, and this seems like a trivial problem to take tech support time when other users may be having more urgent problems jeopardizing their Sunday worship.

If I capture the logs at the time I observe it will that be enough to determine the problem? I know I have seen it before, and I'm confident that I can reproduce it.

Beaver Creek Baptist Church

https://community.logos.com/discussion/comment/1113785#Comment_1113785

On Aug 27, I created a presentation scheduled for 10:40 am on Aug 28.

On Aug 27, I then opened the Aug 23 presentation and Proclaim suggested the Aug 28th presentation

I then changed the presentation date to Aug 27

A 8:40 am on Aug 27 I opened the Aug 23 presentation and Proclaim skipped over today's presentation and suggested the Aug 30 presentation.

Beaver Creek Baptist Church

https://community.logos.com/discussion/comment/1113786#Comment_1113786

I would think anyone who has multiple services on the same day would be interested in this anomaly.

Beaver Creek Baptist Church

https://community.logos.com/discussion/comment/1115368#Comment_1115368

Still ignores services scheduled later today.

Beaver Creek Baptist Church

https://community.logos.com/discussion/comment/1122970#Comment_1122970

Still ignores today's service

Brian Burkhart (Faithlife)

https://community.logos.com/discussion/comment/1133899#Comment_1133899

Hello, Brendon --

I'm sorry for the continued frustration.

Our Developers continue to dig into this issue. At this point, indications suggest that there may be a Time Zone component to the issue.
We will continue to investigate and will keep you up to date with whatever gets uncovered.

Best regards,
Brian Burkhart - Support@Faithlife.com
Faithlife - Technical Support Representative, Church Products

Beaver Creek Baptist Church

https://community.logos.com/discussion/comment/1137805#Comment_1137805

Thank you

Beaver Creek Baptist Church

https://community.logos.com/discussion/comment/1137998#Comment_1137998

Proclaim version 3.1.0.0038 still does not suggest today's presentation.

Beaver Creek Baptist Church

https://community.logos.com/discussion/comment/1152001#Comment_1152001

It has now been nearly two months since the release of 3.1 with the usual flurry of updates (16) but still this issue persists and in two days will be 8 months since it was reported. I realize that's no where near a record, but based on the number of reads, it appears to have some interest.

Beaver Creek Baptist Church

https://community.logos.com/discussion/comment/1157376#Comment_1157376

Another month, another update and it's still not fixed.[:(]

Jordan Sjodin

https://community.logos.com/discussion/comment/1162110#Comment_1162110

Sorry, for the delay here Brendon! I'll see about getting this bug some priority soon

Beaver Creek Baptist Church

https://community.logos.com/discussion/comment/1162141#Comment_1162141