New resources not appearing in Library

I recently purchased the two resources below and for some reason, they do not show up in my library on my kindle fire or iPhone. What's interesting is that when I opened up the webpage on Logos' website and clicked on "Open in Logos" the resource would open up on both my kindle and iPhone. This is the only way I can get them to open up. They did appear on my desktop. How can I get them to appear in my library?

https://www.logos.com/product/189442/knowing-jesus-through-the-old-testament-2nd-ed

https://www.logos.com/product/26740/the-god-i-dont-understand-reflections-on-tough-questions-of-faith

Thanks,

Ron

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Comments

JT (alabama24)

You likely need to rebuild your library index using the rebuild index command.

JT (alabama24)

See solution 3: https://support.logos.com/hc/en-us/articles/360015582892-Missing-Resources-Logos-Bible-Mobile-App

PetahChristian

The only way I’ve managed to get new resources to show up in the library is to force-quit the app, then launch it (Solution 4)

If there’s an easier way on iOS/iPadOS, I’d love to know it (since I usually waste a few minutes first waiting to see if it will show up automatically).

PetahChristian

You likely need to rebuild your library index using the rebuild index command.

Oh, is the command/behavior different on Mobile?

On desktop, rebuild index rebuilds the resource indexes, while rebuild library index only rebuilds the library index.

Ronald Quick

Thanks. I tried downloading the resources and then they show up in my library now. I will also try your suggestions. This makes me wonder what other resources are not appearing in my library.

JT (alabama24)

The commands do completely different things. On desktop, the index referenced is for searches. On mobile, it is simply the list of books.

PetahChristian

The commands do completely different things. On desktop, the index referenced is for searches. On mobile, it is simply the list of books.

Thanks for that info.

It’s unfortunate that inconsistencies like this exist.