Problems with Sign Feed

Triple 7 Administrator
Member Posts: 2 ✭✭
When trying to push videos through the Digital Signage, we are having an issue where the feed pauses where the video should be, then skips and goes to the next slide.
Currently using a new AppleTV 4K with plenty of storage, and a strong LTE connection for data signal.
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Comments
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Hello, Triple 7 Administrator --
https://support.faithlife.com/hc/en-us/articles/360007376311-Digital-Signage-FAQ
Some items play, such as group upload, ProMedia and Partner Media. Neither Motion backgrounds nor video input into Proclaim will show in Digital Signage.0 -
We are attempting to use the "Follow the Sermon" video located under suggested items for the sign feed, but it won't ever play.
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