Verbum 9 update fails on Surface pro i5 8mb

Dave Gifford

I am on windows 10 on the surface pro 6 i5 8mb ram. Plenty of disc space. When Verbum  tries to do an app update it fails with a ...if someone can direct me to how to turn on the logs and debug I am glad to submit .. verbum version 9.0.0.0181 sr-2 

The message is simple "The installation of Verbum did not succeed" 

 Dave

Graham Criddle

Hi Dave

For information about creating logs please see https://support.logos.com/hc/en-us/articles/360027869132 

After creating the logs, please upload logos.log in a reply to this thread using the paperclip icon in the forum editor

Graham