Logos 4 Crash on Startup After Displaying Logo -Dump Included
Subject: RE: Logos 4 Crash on Startup -
Log File Attache1033.Logos4.zipd
Attached Logos4.zip log file for diagnosis.
More info:
Description - Logos4 crashes on start-up - producing a
crash report to send to Microsoft. Info
provided earlier on status messages in crash.
Steps to reproduce:
Click on Logos4 logo on desktop. See Logos logo screen. Than crash - never gets to log on screen
normally. With logging on it does show log
on screen then crashes after I click logon.
Actual result:
Logos 4 crashes.
Generates error report to Microsoft which I send off. Sometimes I then have to restart the computer
- other times I have to power off to get the system to reset.
Expected result:
Logos4 starts up ready to do Bible study.
System Specs:
Desktop Dell Dimension 8300
Intel Pentium 4 CPU 3.20 GHz
3.19 GHz, 3.62 GB RAM
Microsoft Windows XP Professional Version 2002, Service
Pack 3 - up to date Norton Internet Security 16.8.0.41
Other Applications - partial list:
MS Office 2007
MS Anti-Spyware
Libronix Digital Library 3
Carbonite
Windows Live
Logos Bible Software 4
SwordSearcher 6
MS Visual Studio 2008
Mike Hines
Comments
-
Microsoft has published a KB article for the error message in your log: http://support.microsoft.com/kb/2262911
Does following the steps in that article solve the problem?
0
