During our church services we have our worship songs pre-recorded and uploaded to Proclaim and load them as video service items. Sometimes the videos will play without a hiccup for one service (we have 3 on a weekend) and then another service the video will not play and after that video doesn't play no other videos will play during the service (it also affects audio recordings as well). The rest of the service items, content, Bible verses, my sermon slides etc will all work fine.
When we close proclaim and open it up again the issue persists. We have to force quit it using Task Manager or restart the computer to get Proclaim to play videos again.
I submitted the log files using Proclaim after it happened, but I do not have them on my home computer where I am working from.
Any help would be appreciated as it is a huge disruption to our service and I have had to load the videos to the desktop and have our media person play them on there as just audio for our service.
Thanks in advance.
