Not seeing the 15% Discount on Base Packages on Logos.com - RESOLVED

Is the 15% off sale on Logos base packages over? I'm not seeing the discount applied to packages either on the product pages or when I add them to the cart. Did the sale end but the website hasn't been updated or is there something wrong with the site?

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David Wanat

Likewise. During the sale, there's no difference in the dynamic price on the set I wanted than it cost pre-sale

Simon’s Brother

According to this blog post the sale is supposed to go until June 15

6 Reasons to Get a Logos Package before June 15

Is the 15% off sale on Logos base packages over? I'm not seeing the discount applied to packages either on the product pages or when I add them to the cart. Did the sale end but the website hasn't been updated or is there something wrong with the site?

Daniel Motley (Logos)

https://community.logos.com/discussion/comment/1166232#Comment_1166232

Is the 15% off sale on Logos base packages over? I'm not seeing the discount applied to packages either on the product pages or when I add them to the cart. Did the sale end but the website hasn't been updated or is there something wrong with the site?

Kiyah,

When you hover over the "Discount Sale Price" hyperlink in the attached image, do you see the breakdown? It should tell you what your dynamic price would be without the 15% discount and what it would be after.

Hope that helps to clarify!

Kiyah

https://community.logos.com/discussion/comment/1166431#Comment_1166431

Here's what I'm seeing for Anglican Platinum. I'm not seeing that last italicized discount line. Maybe certain base packages aren't showing the discount because I do see the discount for Standard Platinum.

Tom Reynolds

https://community.logos.com/discussion/comment/1166476#Comment_1166476

Here's what I'm getting for Anglican Platinum. Not 15% - only 6% but it still shows up.

Kiyah

https://community.logos.com/discussion/comment/1166488#Comment_1166488

Here's what I'm getting for Anglican Platinum. Not 15% - only 6% but it still shows up.

Weird.

Kiyah

https://community.logos.com/discussion/comment/1166431#Comment_1166431

Kiyah,

When you hover over the "Discount Sale Price" hyperlink in the attached image, do you see the breakdown? It should tell you what your dynamic price would be without the 15% discount and what it would be after.

Daniel, can you please check Anglican Platinum. That seems to be the package that's having the pricing issue. I'm still not seeing any discount but another user is seeing it.

David Wanat

https://community.logos.com/discussion/comment/1166507#Comment_1166507

Kiyah,

When you hover over the "Discount Sale Price" hyperlink in the attached image, do you see the breakdown? It should tell you what your dynamic price would be without the 15% discount and what it would be after.

Daniel, can you please check Anglican Platinum. That seems to be the package that's having the pricing issue. I'm still not seeing any discount but another user is seeing it.

That’s the one I was looking at too

Bill Anderson

https://community.logos.com/discussion/comment/1166476#Comment_1166476

Here's what I'm seeing for Anglican Platinum. I'm not seeing that last italicized discount line. Maybe certain base packages aren't showing the discount because I do see the discount for Standard Platinum.

The 15% discount line isn't showing up for me either with Anglican Platinum, but it does show up for Anglican Diamond.

David Wanat

https://community.logos.com/discussion/comment/1166521#Comment_1166521

Here's what I'm seeing for Anglican Platinum. I'm not seeing that last italicized discount line. Maybe certain base packages aren't showing the discount because I do see the discount for Standard Platinum.

The 15% discount line isn't showing up for me either with Anglican Platinum, but it does show up for Anglican Diamond.

I can duplicate. It shows up in Diamond, not Platinum.

Daniel Motley (Logos)

https://community.logos.com/discussion/comment/1166534#Comment_1166534

I can duplicate. It shows up in Diamond, not Platinum.

This is now fixed, thanks for the report!

David Wanat

https://community.logos.com/discussion/comment/1166590#Comment_1166590

I can duplicate. It shows up in Diamond, not Platinum.

This is now fixed, thanks for the report!

No, it isn’t.

The Diamond tier shows that discount.

Daniel Motley (Logos)

https://community.logos.com/discussion/comment/1166599#Comment_1166599

No, it isn’t.

The Diamond tier shows that discount.

David,

You were right, my team reported it as updated but I checked and it wasn't. It should be completed now and I double checked and it looks to be the case. Let me know if you're still running into issues with this one.

David Wanat

https://community.logos.com/discussion/comment/1166619#Comment_1166619

Yes, that did it. Thanks