Not seeing the 15% Discount on Base Packages on Logos.com - RESOLVED

Is the 15% off sale on Logos base packages over? I'm not seeing the discount applied to packages either on the product pages or when I add them to the cart. Did the sale end but the website hasn't been updated or is there something wrong with the site?
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Likewise. During the sale, there's no difference in the dynamic price on the set I wanted than it cost pre-sale
WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum Max0 -
According to this blog post the sale is supposed to go until June 15
6 Reasons to Get a Logos Package before June 15
Kiyah said:Is the 15% off sale on Logos base packages over? I'm not seeing the discount applied to packages either on the product pages or when I add them to the cart. Did the sale end but the website hasn't been updated or is there something wrong with the site?
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Kiyah said:
Is the 15% off sale on Logos base packages over? I'm not seeing the discount applied to packages either on the product pages or when I add them to the cart. Did the sale end but the website hasn't been updated or is there something wrong with the site?
Kiyah,
When you hover over the "Discount Sale Price" hyperlink in the attached image, do you see the breakdown? It should tell you what your dynamic price would be without the 15% discount and what it would be after.
Hope that helps to clarify!
Product Manager, Faithlife
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Tom Reynolds said:
Here's what I'm getting for Anglican Platinum. Not 15% - only 6% but it still shows up.
Weird.
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Kiyah,
When you hover over the "Discount Sale Price" hyperlink in the attached image, do you see the breakdown? It should tell you what your dynamic price would be without the 15% discount and what it would be after.
Daniel, can you please check Anglican Platinum. That seems to be the package that's having the pricing issue. I'm still not seeing any discount but another user is seeing it.
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Kiyah said:
Kiyah,
When you hover over the "Discount Sale Price" hyperlink in the attached image, do you see the breakdown? It should tell you what your dynamic price would be without the 15% discount and what it would be after.
Daniel, can you please check Anglican Platinum. That seems to be the package that's having the pricing issue. I'm still not seeing any discount but another user is seeing it.
That’s the one I was looking at too
WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum Max0 -
Kiyah said:
The 15% discount line isn't showing up for me either with Anglican Platinum, but it does show up for Anglican Diamond.
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Bill Anderson said:Kiyah said:
The 15% discount line isn't showing up for me either with Anglican Platinum, but it does show up for Anglican Diamond.
I can duplicate. It shows up in Diamond, not Platinum.
WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum Max0 -
David Wanat said:
I can duplicate. It shows up in Diamond, not Platinum.
This is now fixed, thanks for the report!
Product Manager, Faithlife
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David Wanat said:
I can duplicate. It shows up in Diamond, not Platinum.
This is now fixed, thanks for the report!
No, it isn’t.
The Diamond tier shows that discount.
WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum Max0 -
David Wanat said:
No, it isn’t.
The Diamond tier shows that discount.
David,
You were right, my team reported it as updated but I checked and it wasn't. It should be completed now and I double checked and it looks to be the case. Let me know if you're still running into issues with this one.
Product Manager, Faithlife
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Yes, that did it. Thanks
WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum Max0