Unable to add items into the shopping cart at Logos.com

Any time I try and add something into the shopping cart at Logos.com, the browser just hangs showing a spinning wheel

This is using Chrome on Windows 10

I can add the same resources at Verbum.com on the same computer without any problems

As I can successfully add things to the cart at Logos.com using my iPad this seems most likely to be a problem with my computer - any suggestions as to how I can work out what is going on?

Thanks, Graham

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DMB

Well, THAT's not good.

I can't speak to Chrome, but for a while, Logos.com didn't work for me. Then Logos9-web showed up in my purchase history, and Logos.com started working. I still try to avoid it ... Verbum seems to have an older auth-sequence.

Daniel Motley (Logos)

Graham,

I currently don't have this issue but I've sent it up the chain to see if I'm just an outlier.

Thanks for your report!

Daniel Motley (Logos)

https://community.logos.com/discussion/comment/1166432#Comment_1166432

Graham,

Are you still having this issue?

Graham Criddle

https://community.logos.com/discussion/comment/1166981#Comment_1166981

Hi Daniel

Are you still having this issue?

Thanks for checking - and I'm afraid so!

Though I think it worked successfully a few days ago - but I've just checked and it's not working now.

Graham

Jonathan Bradley

https://community.logos.com/discussion/comment/1166986#Comment_1166986

Hi Daniel

Are you still having this issue?

Thanks for checking - and I'm afraid so!

Though I think it worked successfully a few days ago - but I've just checked and it's not working now.

Graham

I, too, am having this issue, but with Firefox as my browser. I haven't tried going onto Verbum and trying it there, though.

-Jon

Jonathan Bradley

https://community.logos.com/discussion/comment/1167281#Comment_1167281

I can add things from Verbum.com

I have been having this problem with Firefox for a few weeks. If I want to purchase something, I have to do it in Safari. I have not tried Chrome.

-Jon

Celeste Fiorillo

https://community.logos.com/discussion/comment/1167283#Comment_1167283

Can you let us know if this problem is still happening? We're having trouble reproducing the error here. Thank you for reporting it!

Jonathan Bradley

https://community.logos.com/discussion/comment/1167369#Comment_1167369

It still does not work.

0310.Screen Recording 2021-05-17 at 5.27.02 PM.mov