Unable to add items into the shopping cart at Logos.com

Graham Criddle · May 2021

Any time I try and add something into the shopping cart at Logos.com, the browser just hangs showing a spinning wheel

This is using Chrome on Windows 10

I can add the same resources at Verbum.com on the same computer without any problems

As I can successfully add things to the cart at Logos.com using my iPad this seems most likely to be a problem with my computer - any suggestions as to how I can work out what is going on?

Thanks, Graham

DMB · May 2021

Well, THAT's not good.

I can't speak to Chrome, but for a while, Logos.com didn't work for me. Then Logos9-web showed up in my purchase history, and Logos.com started working. I still try to avoid it ... Verbum seems to have an older auth-sequence.

Daniel Motley (Logos) · May 2021

Graham,

I currently don't have this issue but I've sent it up the chain to see if I'm just an outlier.

Thanks for your report!

Daniel Motley (Logos) · May 2021

https://community.logos.com/discussion/comment/1166432#Comment_1166432

Graham,

Are you still having this issue?

Graham Criddle · May 2021

https://community.logos.com/discussion/comment/1166981#Comment_1166981

Hi Daniel

Daniel Motley (Faithlife) said:
Are you still having this issue?

Thanks for checking - and I'm afraid so!

Though I think it worked successfully a few days ago - but I've just checked and it's not working now.

Graham

Jonathan Bradley · May 2021

https://community.logos.com/discussion/comment/1166986#Comment_1166986

Graham Criddle said:

Hi Daniel

Daniel Motley (Faithlife) said:
Are you still having this issue?

Thanks for checking - and I'm afraid so!

Though I think it worked successfully a few days ago - but I've just checked and it's not working now.

Graham

I, too, am having this issue, but with Firefox as my browser. I haven't tried going onto Verbum and trying it there, though.

-Jon