The Atlas acts strangely

Hello, I have difficultly getting the Atlas working in my Logos 8 Desktop app. For example, in Factbook I searched for Beth-jeshimoth. In the Media results, there were several maps. I would like to look at its location, so I clicked on one of them. The resulting new window was titled "Atlas | The Israelites Defeat Sihon and Og," but it was utterly blank. Then I moved it to my other monitor (I was using an external monitor); the map did show up, but the "+" and "-" signs did not work, so that I was not able to change the scale of the map to see the location of Beth-jeshimoth in relation to the greater area. The grap and move function (the hand-shaped cursor) also did not work.

Why would this happen, and how could I make it work on my computer? Is it something about RAM size or internet connection? I'm using VPN, does this affect using the Atlas?

Thank you very much!

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