A Bug or a Feature? - Logos 9.5.SR-1

Gerald P. Swetsky
Gerald P. Swetsky Member Posts: 296
edited November 21 in English Forum

Are you guys working on the Jewish Sabbath?  For shame!

Anyhow SR-1 downloaded here yesterday, I think.  Anyhow, it's here.  When I fired up Logos this morning, I went into the Library to look something.  When I went into sort by Author, the Library obeyed me with one glitch - It opened in the middle of the list.  I could move up or down as usual and as I recall, when I went back to sorting by Title, it opened at the top of the list.  Going back to sorting by anything else would open in the middle of the list again.

Okay, never mind that, because for some reason that glitch seems to have healed itself.  However, now we have another glitch.  When I open the Library, it resorts to opening in a window, not a window like opening another resource, but a window covering about seven eighths of my screen.  Yes, I know you're going to say grab the corner and enlarge the window to cover the entire display area.  That was the first thing I tried, but guess what?  It won't open any more than the seven eighths I spoke of.  This is annoying.  I much prefer the way it used to work!

I just discovered another glitch.  If I open the Library and with it open, I mouse over Docs, Guides or Tools, they open without my clicking on them.

Not complaining, just reporting, though I much prefer the way my program worked a couple days ago.

Gerry (If there's a bug in the system, I guarantee I'll be the first to find it) Swetsky

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Comments

  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    Addendum - If I open the Docs, Guides or Tools tab, then mouse over any of the other tabs, whatever I have open closes and the new one opens.  This includes my Library tab!

    Gerry

  • Graham Criddle
    Graham Criddle MVP Posts: 32,490

    It won't open any more than the seven eighths I spoke of

    I can adjust the size of the window so that it fills the entire screen

    This is on Mac - which platform are you running on?

    I just discovered another glitch.  If I open the Library and with it open, I mouse over Docs, Guides or Tools, they open without my clicking on them.

    I'm not seeing this - again it would be good to know which platform you are running on.

  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    I'm running an ASRock AB350 Pro 4 motherboard with an AMD Ryzen 7 18X processor and an NVIDIA GeForce GTX1070 video card to dual 27 inch monitors.  I have 16 GB of RAM and two SSD's.  My operating system is Windows 10 with all the mandatory updates.  The problem(s) just arose apparently with the SR-1 update.

    I just checked this morning and the problems still exist.  I'm not experiencing any problems with any other programs.

    Gerry

  • Graham Criddle
    Graham Criddle MVP Posts: 32,490

    Addendum - If I open the Docs, Guides or Tools tab, then mouse over any of the other tabs, whatever I have open closes and the new one opens.  This includes my Library tab!

    This has been the behaviour I have seen for some time - long before 9.5 SR-1.

    It seems reasonable behaviour as - presumably - my focus has changed and I would want the app to keep up with me.

    Am I missing your point?

  • Graham Criddle
    Graham Criddle MVP Posts: 32,490

    I'm running an ASRock AB350 Pro 4 motherboard with an AMD Ryzen 7 18X processor and an NVIDIA GeForce GTX1070 video card to dual 27 inch monitors.  I have 16 GB of RAM and two SSD's.  My operating system is Windows 10 with all the mandatory updates.  The problem(s) just arose apparently with the SR-1 update.

    Thanks Gerry

    I've just checked on my Windows computer - also running 9.5 SR-1 - and I can't reproduce the behaviour you are describing.

    So I'm afraid I don't know why this is happening for you.

  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    Graham - I open my Library and then I mouse over to another tab WITHOUT CLICKING THE MOUSE!

    This is NOT the way Logos has been working, at least not on my computer.

    Gerry

  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    I've updated the drivers for Logitech and NVIDIA.  No help.

    I can't be the only one experiencing this phenom!

    Gerry

  • Scott E. Mahle
    Scott E. Mahle Member Posts: 752 ✭✭✭

    I've updated the drivers for Logitech 

    Gerry

    Sounds as if it’s a mouse issue. Have you tried a different mouse?

    Logos Series X Pastor’s Library | Logos 3 Leader’s Library | 4 Portfolio | 5 Platinum | 6 Feature Crossgrade | 7 Essential | 8 M & W Platinum and Academic Professional | 9 Academic Professional and Messianic Jewish Diamond

  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    Searched the house for a USB mouse.  Plugged it in and just for grins, rebooted the computer.

    Same problem.  But thanks for the suggestion.

    Gerry

  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    I have a screen capture I tried to upload, but this forum is cryptic.  It seems to me the Library used to come up in full screen mode covering everything below the tabs.  Now it comes up in a window. ??

    Gerry

  • SineNomine
    SineNomine Member Posts: 7,043

    Gerald, I am confused. Exactly which reported problem are you trying to solve by updating device drivers for your mouse?

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    It was a suggestion.  I find it wise to be able to say, "I tried that" to every possible suggestion people may come up with.

    Do you have the same or a similar problem?  Do you have a suggestion I might try?

    Gerry

  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    Fellow believers, out of frustration, I blew the dust off an old PC, brought it up and loaded Logos on it.  It displays the very same problem that my main desktop does!

    I guess I must not be good at explaining this bug to you folks.  Tomorrow I'll call Logos tech support and explain it to them.

    Thank you for all your responses and God bless.

    Gerry

  • Rick Ausdahl
    Rick Ausdahl Member Posts: 1,705 ✭✭✭

    Graham - I open my Library and then I mouse over to another tab WITHOUT CLICKING THE MOUSE!

    This is NOT the way Logos has been working, at least not on my computer.

    Gerry

    Gerry, if the discussion is limited to the Library, Docs, Guides, and Tools tabs, then my install of Logos behaves exactly the same as what you have described.  (And yes... without clicking the mouse... simply hovering the mouse.)  I believe that's been the typical behavior.
  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    Graham - I open my Library and then I mouse over to another tab WITHOUT CLICKING THE MOUSE!

    This is NOT the way Logos has been working, at least not on my computer.

    Gerry

    Gerry, if the discussion is limited to the Library, Docs, Guides, and Tools tabs, then my install of Logos behaves exactly the same as what you have described.  (And yes... without clicking the mouse... simply hovering the mouse.)  I believe that's been the typical behavior.

    Yes, that is exactly what I was pointing out - and if you continue across to the right, the behavior continues.

    This is in my opinion, a bug and not the way I would expect the program to behave.  I have accidentally moused across one of these tabs when I was using the Library.  This caused me to have to start my Library window again.

    Thanks for your reply,
    Gerry

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,366

    Yes, that is exactly what I was pointing out - and if you continue across to the right, the behavior continues.

    This is in my opinion, a bug and not the way I would expect the program to behave.  I have accidentally moused across one of these tabs when I was using the Library.  This caused me to have to start my Library window again.

    This is not a bug. It's an intentional implementation choice, and has behaved in this way for as long as I can recall. It was implemented this way to mimic the behavior of the main menu in many Windows application.

    I have no explanation for why you have not noticed this behavior in the past.

    Andrew Batishko | Logos software developer

  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    Well I'm 82 and have been into computers personally and professionally from the day Intel first came out with the microprocessor chip and I've never seen a program that behaves in this fashion.  'Tis a bug IMNSHO!

    Gerry

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,366

    I just tested Chrome, Firefox, Notepad, Acrobat Reader, as well as a half dozen other less well known programs and every one of their main menus all behave in this fashion.

    Perhaps I haven't sufficiently described what I'm talking about. Click on the image below to see this in action. Click once on a menu item, then move your mouse to other top-level menu items.

    Mainmenu

    Andrew Batishko | Logos software developer

  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    We're not talking about drop-down menus here,  we're talking about sub-programs and I'm sticking to my guns.

    There's not one convenience to what Logos has done here.  I've reported it to Logos Tech Support and I'm done arguing with you here, Andrew.

    Gerry

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,366

    My apologies. I wasn't intending to come across as arguing. I was just attempting to explain why it was intentionally implemented this way.

    Andrew Batishko | Logos software developer

  • David Thomas
    David Thomas Member Posts: 3,247 ✭✭✭

    It was implemented this way to mimic the behavior of the main menu in many Windows application.

    Andrew, I concur that there are some apps that act as you have demonstrated. However, I also have other apps/programs that operate as Gerald has requested. Namely, any of the Office Suite of programs with their "Ribbon" interface. [e.g. if I click Home in WORD, then the Home options populate the ribbon, then if I mouse over to insert, draw, design, etc. the Home options remain viewable on the ribbon]

    I conclude this is was an intentional UI decision by Faithlife (rather than a bug); but that it is not a universally applied decision. I don't know how early it was implemented in Logos, and personally I'm OK either way [:D]

    Making Disciples! Logos Ecosystem = LogosMax on Microsoft Surface Pro 7 (Win11), Android app on tablet, FSB on iPhone & iPad mini, Proclaim (Proclaim Remote on Fire Tablet).

  • SineNomine
    SineNomine Member Posts: 7,043

    It was implemented this way to mimic the behavior of the main menu in many Windows application.

    Andrew, I concur that there are some apps that act as you have demonstrated.

    Just for reference, these include Evernote, iTunes, LibreOffice Writer, Notepad, and Zotero,which are all fairly well established.

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    Much as I regret starting this thread...  Why?  Because you people have twisted this way out of proportion.

    One more time!  I CLICK on Library.  It brings up my Library.  The Library is NOT a drop down menu, it is a function of Logos.  If I then move over to Docs WITHOUT clicking the mouse, my Library disappears!!!  Yes, if I were to bring up my Library, then moved over and CLICKED on Docs, then YES, I would expect my Library to disappear!!  But I DIDN'T click on anything.

    ITunes doesn't do that, Notepad doesn't do that, Photoshop doesn't do that!

    Logos does that and it's annoying!  It's also a bug!

    Gerry

  • MJ. Smith
    MJ. Smith MVP Posts: 53,143

    One more time!  I CLICK on Library.  It brings up my Library.  The Library is NOT a drop down menu, it is a function of Logos.  If I then move over to Docs WITHOUT clicking the mouse, my Library disappears!!! 

    It's not that I don't understand what you are saying, it's that we don't have a common language. I'll try one more time using slightly different terminology.:

    • When you simply click on the library icon, what opens is NOT a real window/panel -- it is a temporary panel that is open only as long as the focus is on it ... move outside it and it disappears.
    • When you choose a menu option - Open,/Open in a new tab/Open in a floating window - you open a realwindow/panel (a persistent window). This remains open until you deliberately close it.
    • This is the expected behavior and has been the same for many releases. I have wracked my brain trying to figure out what is causing it to seem unfamiliar or wrong to you ...

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Mike Binks
    Mike Binks MVP Posts: 7,435

    When you simply click on the library icon, what opens is NOT a real window/panel -- it is a temporary panel that is open only as long as the focus is on it ... move outside it and it disappears.

    This is not what I experience on my Macs. When I click on the Library icon it opens the non-panel library display.

    Screenshot 2021-06-02 At 15.14.53

    This non-panel will remain open until such time as I actually click on something outside the display, use the display to open a resource or swap spaces, etc.

    Moving my cursor anywhere on either of my two screens does not dismiss the display.

    tootle pip

    Mike

    How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS

  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    M.J., being as how your computer operates in a different fashion than the rest of ours, this argument is obviously moot.

    Gerry

  • Graham Criddle
    Graham Criddle MVP Posts: 32,490

    This is not what I experience on my Macs

    Yes - this is one of the interesting implementation differences between Mac and Windows.

    On Windows, I see the same behaviour as MJ.

  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    My computer is a PC, guys and when I bring up my Library, it has always stayed there until I click elsewhere - until SR-1!!!

    Gerry

  • Graham Criddle
    Graham Criddle MVP Posts: 32,490

    HI Gerry

    I'm trying to understand why we are seeing different results. I've just tried this on a Windows laptop running Logos 9.4

    I opened the Library, I then moved the cursor over to the Docs menu and that dropdown opened and the library one closed.

    The video at https://1drv.ms/v/s!Ageu8AF7ERmDgd0ZJk40w2HSPxrF6w?e=QfF3ni shows this (apologies for the poor video quality, I don't have video capture software on that computer).

    Are the steps I followed the same as those you are following?

    Graham 

  • Gerald P. Swetsky
    Gerald P. Swetsky Member Posts: 296

    Here we are, back to square one!  M.J. said when he moved his mouse ANYWHERE, the Library closed.  On our systems, moving the cursor ANYWHERE without clicking had no effect on the Library UNTIL recently.  Now moving the cursor over the Docs, Guides, Tools and several other drop-downs, cancels the Library.

    This is the reason I posted!  It's an annoying bug that should be corrected!  I wish people from Logos would read these posts!

    Gerry