Logos version for macOS 10.13.6

Christopher Loo

Please help. I am stuck.

 
I reported to Customer Service but they recommended that I ask for help in the Forum.


I had a working Logos on my MacBook Air that the highest macOS is macOS 10.13.6

I responded to the instructions on Logos to upgrade to Logos 9. Which deleted my old working copy of Logos.

I am not able to install the new download because it does not support macOS 10.13 High Sierra on my MacBook.

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When I tried to reinstall with Logos 8, which I downloaded. It does not start. I get this error message.

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Please help. I used to have a working version of Logos and now I am stuck.


My MacBook Air that can only run macOS 10.13.6 . It is the latest computer that I have.

Please, how to I download a version on logos 9 that works with macOS 10.14.6 


Thank you in advance for your help

Blessings
Chris

Mike Binks

Hi Christopher.

Welcome to the forums

I am surprised that customer service directed you here.

I think if you go back to them and ask for a link to download Logos 8 they should be able to provide one.

You might also complain that the installer should have detected your OS and warned you before proceeding.

There may be somebody here who can point you to the link but it might be quicker to go back to Customer Service with the specific request (for a link to Logos 8) and keep asking to speak to a supervisor until you run into a chap called Bob who owns the company.

It is not acceptable for software to destroy a working installation without checking that a new one can be installed.

JT (alabama24)

Welcome to the forums Chris! [:)] Sorry you are having troubles. [:s]

how to I download a version on logos 9 that works with macOS 10.14.6 

For clarification, you meant "10.13.6," right? 

  I reported to Customer Service but they recommended that I ask for help in the Forum.

Was this on a phone call? 

Graham Criddle

You might find the links at https://wiki.logos.com/Logos_Downloads_Archive#Last_Stable_version_for_OS_X_10.2e11_.28El_Capitan.29.2c_macOS_10.2e12_.28Sierra.29.2c_macOS_10.2e13_.28High_Sierra.29.3a useful

But if you have some of Logos 9 installed that would need to removed first.

JT (alabama24)

https://community.logos.com/discussion/comment/1170731#Comment_1170731

But if you have some of Logos 9 installed that would need to removed first.

If his computer isn't eligible to receive the update, it shouldn't have. However, we have had more than a couple of these posts suggesting that there may be some sort of bug allowing people to "install" an "uninstallable" application. 

Keep Smiling 4 Jesus :)

I had a working Logos on my MacBook Air that the highest macOS is macOS 10.13.6

An idea for MacBook Air is seeing if macOS Mojave Patcher => https://dosdude1.com/mojave can be used: recommend reading requirements and notes, do a complete backup of macOS 10.13.6 High Sierra, followed by installing macOS 10.14 Mojave using Patched installer.

Thankful macOS Mojave patcher successfully upgraded macOS 10.13 High Sierra to macOS 10.14 Mojave on an older 2010 Mac Mini (Apple supports macOS Mojave on Late 2012 or newer Mac Mini models).

Screen shots can be attached in forum editor using paper clip OR hexagon Amber (can paste image into Amber).

Keep Smiling [:)]