Please help. I am trying to add a video to the service, but I am getting the Error "Failure opening file for upload" I just got a new computer and havn't been able to add any type of videos.
I am only having issues with videos. Pictures are loading fine. I tried different formats (*.mov & *.mp4), both formats failed.
Log File:
Program Version: 3.1 (3.1.0.0096)
Windows Version: 10.0.19042.0
.NET Framework Version: 4.0.30319.42000
Time: 2021-08-29 14:00:43 -04:00 (2021-08-29T18:00:43Z)
Installed memory: 12,173 MB
Install path: C:\Users\OCC_M\AppData\Local\Proclaim\System\Proclaim.exe
Free install space: 197,118 MB
Temp path: C:\Users\OCC_M\AppData\Local\Temp\
Free temp space: 197,118 MB
Program Version: 3.1 (3.1.0.0096)
Time: 2021-08-29 14:00:43 -04:00 (2021-08-29T18:00:43Z)
SQLite Error 14: os_win.c:45381: (2) winOpen(C:\Users\OCC_M\AppData\Local\Proclaim\Data\5xxzxe5a.lzx\TouchPointsManager\TouchPointsManager.db) - The system cannot find the file specified.
Program Version: 3.1 (3.1.0.0096)
Time: 2021-08-29 14:00:43 -04:00 (2021-08-29T18:00:43Z)
SQLite Error 14: cannot open file at line 45382 of [89e099fbe5]
Program Version: 3.1 (3.1.0.0096)
Time: 2021-08-29 14:30:40 -04:00 (2021-08-29T18:30:40Z)
Error handling response (GET https://notificationsapi.logos.com/v1/notifications/total?status=New&aggregate=False).
System.TimeoutException: The operation has timed out.
at Libronix.Utility.Net.WebServiceRequestBase`1.TimeoutHandler.<SendAsync>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Libronix.Utility.Net.WebServiceRequestBase`1.<GetResponseAsync>d__5.MoveNext()
Program Version: 3.1 (3.1.0.0096)
Time: 2021-09-05 10:57:55 -04:00 (2021-09-05T14:57:55Z)
Error building request (GET https://clientservices.logos.com/update/v1/feed/proclaim/stable.xml).
System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'clientservices.logos.com'
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Libronix.Utility.Net.WebServiceRequestBase`1.TimeoutHandler.<SendAsync>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Libronix.Utility.Net.WebServiceRequestBase`1.<GetResponseAsync>d__5.MoveNext()
Program Version: 3.1 (3.1.0.0096)
Time: 2021-09-05 10:57:55 -04:00 (2021-09-05T14:57:55Z)
Error handling response (GET https://proclaimservices.logos.com/v1/location).
System.Net.WebException: The remote name could not be resolved: 'proclaimservices.logos.com'
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at Libronix.Utility.Net.HttpWebRequestUtility.DoGetHttpResponse(Func`1 fnGetResponse)
at Libronix.Utility.Net.WebServiceRequestBase`1.DoGetResponse(HttpWebRequest webRequest, Func`2 getWebResponse, IProfiler profiler, IWorkState workState)
at Libronix.Utility.Net.WebServiceRequestBase`1.<>c__DisplayClass7_0.<BeginGetResponse>b__2(IAsyncResult ar)
Program Version: 3.1 (3.1.0.0096)
Time: 2021-09-05 10:57:55 -04:00 (2021-09-05T14:57:55Z)
Error building request (GET https://clientservices.logos.com/update/v1/feed/proclaim/stable.xml).
System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'clientservices.logos.com'
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Libronix.Utility.Net.WebServiceRequestBase`1.TimeoutHandler.<SendAsync>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Libronix.Utility.Net.WebServiceRequestBase`1.<GetResponseAsync>d__5.MoveNext()
Program Version: 3.1 (3.1.0.0098)
Time: 2021-09-07 23:58:06 -04:00 (2021-09-08T03:58:06Z)
Error building request (GET https://notificationsapi.logos.com/v1/notifications/total?status=New&aggregate=False).
System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'notificationsapi.logos.com'
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Libronix.Utility.Net.WebServiceRequestBase`1.TimeoutHandler.<SendAsync>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Libronix.Utility.Net.WebServiceRequestBase`1.<GetResponseAsync>d__5.MoveNext()
Program Version: 3.1 (3.1.0.0098)
Time: 2021-09-12 09:22:20 -04:00 (2021-09-12T13:22:20Z)
Error handling response (GET https://proclaimservices.logos.com/v1/location).
System.Net.WebException: The remote name could not be resolved: 'proclaimservices.logos.com'
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at Libronix.Utility.Net.HttpWebRequestUtility.DoGetHttpResponse(Func`1 fnGetResponse)
at Libronix.Utility.Net.WebServiceRequestBase`1.DoGetResponse(HttpWebRequest webRequest, Func`2 getWebResponse, IProfiler profiler, IWorkState workState)
at Libronix.Utility.Net.WebServiceRequestBase`1.<>c__DisplayClass7_0.<BeginGetResponse>b__2(IAsyncResult ar)
Program Version: 3.1 (3.1.0.0098)
Time: 2021-09-12 09:22:21 -04:00 (2021-09-12T13:22:21Z)
Error building request (GET https://notificationsapi.logos.com/v1/notifications/total?status=New&aggregate=False).
System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'notificationsapi.logos.com'
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Libronix.Utility.Net.WebServiceRequestBase`1.TimeoutHandler.<SendAsync>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Libronix.Utility.Net.WebServiceRequestBase`1.<GetResponseAsync>d__5.MoveNext()
