Logos won't download unhidden resources

Logos 9.10 Beta 2 (9.10.0.0006); Windows 11 (with 11th Generation i7 and Intel Iris Xe Graphics)

I had a problem when I tried to unhide the NASB Paragraph Version. (See post HERE).

Over a half-hour after unhiding the resource, the Library Information pane still says, "Downloading, and when I try to open the resources - it says "This resources hasn't been downloaded yet ..." and shows a status of "Downloading". (This condition continued for over 40 minutes after unhiding the resource.)

I selected "Cancel Download" in the information pane in the Library, but it didn't do anything. It still has not downloaded or canceled the download.

7802.Logos_won't_Download_Un-Hidden_Resource.zip

After closing Logos and saving the above logs, I re-launched Logos and the condition continued.

Update:

This resources still was "Downloading" two hours after unhiding the resource.

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Comments

Dave Hooton

Over a half-hour after unhiding the resource, the Library Information pane still says, "Downloading

Deleting the CloudResourceManager, UpdateManager and DownloadManager folders should fix this. They can be found in:

C:\Users\timhe\AppData\Local\Logos\Data\hbxoc3by.2u4

Tim Hensler

Thank you Dave - that did the trick. Problem solved.

David The

where do i find this file on a Mac?

TIA

JT (alabama24)

Welcome David!

where do i find this file these folders on a Mac?

/Users/username/Library/Application Support/Logos4/Data/random/

David The

thanks much, JT
restarting Logos 9 now ...[:(]