Bug: Error when opening Logos Help

When I open "Logos Help" resource the log file shows an error message:

"Could not open collection with specified name: CollectionId=ab4cbd5e-1b66-4468-bec1-2029dedda8ab|Title=Apologetics"

Repeatable. It does not occur with other resources.

I did have a collection called Apologetics but I deleted it on Nov 21 according to my documents (I use mytag:Apologetics instead).

7345.Logos_Help_Open.log

Find more posts tagged with

Desktop App

Comments

Andrew Batishko

[quote]2021-12-20 13:57:39.8780 INFO 1 PanelViewModel | Applying Resource panel settings for Preferences: GuestResourceListProviders=Collection%257cCollectionName%3dCollectionId%25253dab4cbd5e-1b66-4468-bec1-2029dedda8ab%25257cTitle%25253dApologetics|Headword=Copy%20Bible%20Verses|HeadwordLanguage=en|Locator=false|Milestone=Language%3den%7cResource%3dLLS:LOGOS4HELP%7cStartSegment%3d394958%7cVersion%3d20

Just turn off the Multi-resource display option in the panel toolbar. Then close the resource panel. After that, the log message shouldn't appear anymore. It shouldn't show up again, even if you turn that option back on.

Dave Hooton

https://community.logos.com/discussion/comment/1189724#Comment_1189724

I had checked that no guest resources were selected, but I couldn't be sure about the actual "display" option. I tried a few variations with it but the message still appeared e.g. after syncing, but not within the AppCommand. It did not appear on the last two occasions.

5850.LogosHelpError.log

Andrew Batishko

https://community.logos.com/discussion/comment/1189773#Comment_1189773

I had checked that no guest resources were selected

Yup, that makes sense. Nothing would show up, since apparently the selected collection no longer exists.

I couldn't be sure about the actual "display" option.

You can tell whether it's on or off by the background color of the button. Here's "on":

I tried a few variations with it but the message still appeared e.g. after syncing

Yes, most likely because it's saved as part of a layout or shortcut or something similar.

I wouldn't worry about it. I don't think it will cause any kind of problem.

Dave Hooton

https://community.logos.com/discussion/comment/1189776#Comment_1189776

I couldn't be sure about the actual "display" option.

You can tell whether it's on or off by the background color of the button. Here's "on":

I meant that I wasn't checking its status before reporting the issue.

I tried a few variations with it but the message still appeared e.g. after syncing

Yes, most likely because it's saved as part of a layout or shortcut or something similar.

I checked, and the layout was never loaded with that resource. I open it manually and I haven't used guest resources with it, let alone a collection. I opened it from Library and got the error message (not connected with Guest Resource List Providers). Since then it has not recurred however I open it!