Text Markup/Highlight Not Working on Mac M1Pro Monterey and Oddly in IOS
Hey all,
I tried restarting a few times and experimenting some but still can't quite figure this out.
In Logos 9.10.0.0017 on my Mac M1Pro Monterey it is not allowing me to highlight or markup text. I select the text in a book or bible, and I click on the Yellow highlighter in either the quick menu, highlighter tab, or my keyboard shortcut, and none of the options work, not even after restarting.
In IOS 15.2.1 it allows me to highlight but the swipe doesn't show the highlight anywhere while I drag my finger, I just have to guess, but it does appear. The highlights I make in IOS do sink to the Mac though.
Would appreciate any help,
Thanks so much,
Matt
Comments
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Matthew Candler said:
In Logos 9.10.0.0017 on my Mac M1Pro Monterey
I have responded in the other thread.
Matthew Candler said:In IOS 15.2.1 it allows me to highlight but the swipe doesn't show the highlight anywhere while I drag my finger, I just have to guess, but it does appear.
...so you can create highlights on iOS, you have verified that they exist, but you can't see them?
macOS, iOS & iPadOS |Logs| Install
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JT (alabama24) said:
so you can create highlights on iOS, you have verified that they exist, but you can't see them?
I have reproduced this via the following:
- Under View Settings, turn Show Notes/Highlights OFF
- Create a Highlight
- Highlight does not appear visibly.
The solution is to turn highlights on.
macOS, iOS & iPadOS |Logs| Install
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Thank you so much for your reply!
I do have the "Show Notes/Highlights" turned to ON.
To recap, the highlight does appear AFTER I am done dragging my finger, but in older versions, I could see the text highlight while I dragged my finger. Here is a screen capture demonstrating what I mean.
And for what it is with, every time I post here on the forums (now), it says that my posts have to be approved by a moderator, when it never did before. I checked my settings in Safari, I do not have "Prevent Cross-Tracking" enabled or "Hide my IP address."
Any help would be awesome on either, thanks!
Matt
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Matthew,
Please accept my apologies for the problems you have been having because of your posts being moderated. You are not the only user who has had this issue, and we are working on a resolution.
We have not been able to duplicate the issue shown in your screen capture. Please send us your mobile logs.
Do the following:
1. Open the iOS app.
2. Tap the Menu icon (this icon has three horizontal lines).
3. Tap Help.
4. Press “Report a Problem”
5. A pre-addressed email will open with a log file attached automatically. Press “Send” to send your report.0 -
I am having the same issue on my iPad mini.
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KSO,
Please send us your logs, so that we can investigate further:
1. Open the iOS app.
2. Tap the Menu icon (this icon has three horizontal lines).
3. Tap Help.
4. Press “Report a Problem”
5. A pre-addressed email will open with a log file attached automatically. Press “Send” to send your report.0
