Updating my Resources I get "The installation of Logos Software did not succeed" but Logos still wor

Linda A Loring
Linda A Loring Member Posts: 11
edited November 21 in English Forum

When I start up Logos it starts normally but then gives notification of an update of resources of about 247 megabytes

from what I can remember.

Then it downloads successfully, but when it goes to install it gives the message:

The installation of Logos Software did not succeed

I have restarted Logos 9 and also restarted Windows 10 but I still get the same message

without the notification of update of resources nor the download.

Then I tried the manual install using the URL https://www.logos.com/install and then I got the following messages:

The system cannot open the file or device specified.

But it does not tell me what was specified.  So the next message pops up from the installer:

The installer has encountered an unexpected error installing this package.  This may indicate a problem with this package.  The erro code is 2755.

I have tried using the paperclips many times but it gives me the message:

Sorry, there was a problem with your last request!

Either the site is offline or an unhandled error occurred. We apologize and have logged the error. Please try your request again or if you know who your site administrator is let them know too.

 So I have attached a MS Word document with the screen snips.

 

 

 

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