We are attempting to utilize our Faithlife Groups to disseminate information to our congregants and leaders. However, our users have given feedback that they cannot view or download the PDFs (or .doc) files on their mobile devices within the app. I tried viewing a PDF today, and had the same results. The files appear fine when on a desktop, or even in my browser on my iPad. The dilemma is that most of our users rely on their mobile devices. Am I missing something? Is there a way for PDF & other documents to be “viewable” or “downloadable” on mobile devices. Again, documents are viewable in posts when using a web browser, but are not ”clickable” in the mobile apps. Any direction is appreciated. Thank you in advance.
