No matter what I do reboot etc on windows 10 its stuck at version 8. support chat just said reboot but no go
I havnt used logos for a while its got 800 odd books I think its bronze when i installed it the other day on this computer it installed version 8 why I dont know. . but no dark mode so i saw 9 chatted to Logos help guy said heres the link to the free basic update but it doesnt take not matter what. anyone else had this issue?
In the about logo page it has 3 dots. One is green and says logos 8.xxx then orange dot for Logos 9 free and orange for the base package library. all my books are in 8 fine
So I completely uninstalled it even ran registers clean up reboot and download the plain Logos 9 free install not the upgrade. I opens up flashes a few times and says unable to download aa file. no mention of what file.
Tried a fresh download of the installer and same thing. spent hours rebooting etc and the logos chat help guys seem to say reboot but ive done that dozens of time
What is going on Im quite good with computers.
I tried the same thing on my Mac and worked perfect so its nothing related to my account.
cheers
any ideas
thanks