BUG: Mouse scroll wheel only moves the window contents very, very little

I've always been amazed at how little the contents of windows move when using the scroll wheel. It normally requires about 5-10 times the amount of use of the mouse wheel that webpages require. It really isn't good to have to resort to dragging the bar every time, knowing that there is no point in using the mouse wheel for any decent amount of scrolling in a window. I thought that that would have been fixed a long time ago.

Please, can one use of the mouse wheel scroll at least about half of the active pane. That would make life much easier when using Logos in general. I've also just created a feature request for this:
https://feedback.faithlife.com/boards/logos-desktop-app/posts/please-make-mousewheel-scrolling-work-properly

But today, it requires about 6 long scrolls of the mouse wheel to move the contents of a pane around 10% of the contents of the full height window on a 1080p monitor. I thought initially that the window was not responding, but it does respond, eventually, just not that much. I've added it here since it is worse, and appears to be a bug with the latest update.

Has anyone else had problems with this?

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Rosie Perera

I am not seeing this problem. Mouse wheel scrolling is as responsive in Logos as on webpages for me.

John Duffy

https://community.logos.com/discussion/comment/1200543#Comment_1200543

Hi Rosie,

I just noticed when scrolling again in Logos that when the mouse pointer is on the heading of a section in My passage Guide, it takes between 5-35 scrolls for it to move. But if I move the mouse a little, which often happens when using the mouse, and the pointer moves to hover over a list of commentaries, it moves the usual very small amount with each scroll of the mouse wheel. The problem is most noticeable when scrolling on the My Passage Guide, which I use a lot, and find to be where this is a real problem.

I tend to use the Page up and Page Down for moving through Bible text, from way back when it didn't move it a lot, so I haven't noticed until just now that using the mouse wheel within a resource is ok now.

Savanna Lineberger

I've always been amazed at how little the contents of windows move when using the scroll wheel. It normally requires about 5-10 times the amount of use of the mouse wheel that webpages require. It really isn't good to have to resort to dragging the bar every time, knowing that there is no point in using the mouse wheel for any decent amount of scrolling in a window. I thought that that would have been fixed a long time ago.

Please, can one use of the mouse wheel scroll at least about half of the active pane. That would make life much easier when using Logos in general. I've also just created a feature request for this:
https://feedback.faithlife.com/boards/logos-desktop-app/posts/please-make-mousewheel-scrolling-work-properly

But today, it requires about 6 long scrolls of the mouse wheel to move the contents of a pane around 10% of the contents of the full height window on a 1080p monitor. I thought initially that the window was not responding, but it does respond, eventually, just not that much. I've added it here since it is worse, and appears to be a bug with the latest update.

Has anyone else had problems with this?

Hi John,

Thank you for bringing this up and sorry you are having difficulties. Would you be able provide a screen recording so we can look into this and try reproducing it? Could you also provide some information on the hardware you are using (RAM, hard drive size and space remaining)? So far we haven't been able to reproduce, but the extra information may help.

John Duffy

https://community.logos.com/discussion/comment/1200574#Comment_1200574

Hi John,

Thank you for bringing this up and sorry you are having difficulties. Would you be able provide a screen recording so we can look into this and try reproducing it? Could you also provide some information on the hardware you are using (RAM, hard drive size and space remaining)? So far we haven't been able to reproduce, but the extra information may help.

Hi Savanna,

No problem. Can you please just remind me how to do a screen recording? if I remember correctly there are some instructions as to how to do that, and how you prefer it to be sent to you. If you can provide that info I can certainly supply a screen shot and logs.

Alternatively, I have highlighted in the image the areas where scrolling will not occur if the mouse happens to be there at any point during scrolling, either when starting to scroll or mid-scroll. If the mouse moves slightly while scrolling, it pauses while on those sections, then resumes when it moves slightly off of them.

(But even when it does scroll, it is normally only a very small proportion of the screen that moves per scroll when scrolling through the commentaries, instead of a whole screen's worth of content scrolling when using a web browser.)

Savanna Lineberger

https://community.logos.com/discussion/comment/1200602#Comment_1200602

Hi John,

Thank you for bringing this up and sorry you are having difficulties. Would you be able provide a screen recording so we can look into this and try reproducing it? Could you also provide some information on the hardware you are using (RAM, hard drive size and space remaining)? So far we haven't been able to reproduce, but the extra information may help.

Hi Savanna,

No problem. Can you please just remind me how to do a screen recording? if I remember correctly there are some instructions as to how to do that, and how you prefer it to be sent to you. If you can provide that info I can certainly supply a screen shot and logs.

Alternatively, I have highlighted in the image the areas where scrolling will not occur if the mouse happens to be there at any point during scrolling, either when starting to scroll or mid-scroll. If the mouse moves slightly while scrolling, it pauses while on those sections, then resumes when it moves slightly off of them.

(But even when it does scroll, it is normally only a very small proportion of the screen that moves per scroll when scrolling through the commentaries, instead of a whole screen's worth of content scrolling when using a web browser.)

Hi John,

Thank you for providing that screenshot, that was enough for us to be able to reproduce it. We have written up and submitted a case for this issue.

John Duffy

https://community.logos.com/discussion/comment/1200956#Comment_1200956

Hi John,

Thank you for providing that screenshot, that was enough for us to be able to reproduce it. We have written up and submitted a case for this issue.

That's great. Many thanks Savanna