Digital Signage differences between Win10 and AppleTV

David Thomas
David Thomas Member Posts: 3,272 ✭✭✭

About a month ago our Win10 stick computer attached to our Fellowship Hall TV began to act up so we replaced the Windows based computer with an AppleTV. With the Digital Signage APP downloaded to the Apple TV some (videos?) digital signage is just a large black screen (within the Frame) on https://faithlife.com/fhcc-cottonwood-falls-fhcc-presentations/signs/fellowship-hall

Can one of the Proclaim developers look at the file and tell me which slides are triggering the black screen? With the random order I THINK it is Verse Art videos. How can I edit the Feed so that we don't have the occassional black screen in the frame?

Making Disciples! Logos Ecosystem = LogosMax on Microsoft Surface Pro 7 (Win11), Android app on tablet, FSB on iPhone & iPad mini, Proclaim (Proclaim Remote on Fire Tablet).

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 55,544

    weekly bump for attention 6

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • David Thomas
    David Thomas Member Posts: 3,272 ✭✭✭

    Addressed in the Proclaim Faithlife group. Problem was a video tutorial slide for Faithlife Study Bible. Works in window, not supported by iOS.

    Making Disciples! Logos Ecosystem = LogosMax on Microsoft Surface Pro 7 (Win11), Android app on tablet, FSB on iPhone & iPad mini, Proclaim (Proclaim Remote on Fire Tablet).