Factbook doesn't work.

Israel Diaz
Israel Diaz Member Posts: 5
edited November 21 in Beta Forum

Hi, sorry for the confusion on the last post.

I was trying to use the Factbook, it doesn't work though. I was looking for The millennium (1000 years of Christ's Kingdom) for a message preparation but the tool show no results. I tried in Logos 9 and it works good. 

My setup:

MacBook Pro 2012 with Catalina

Verbum 10 Alpha 21

Screenshots bellow.

Logos 9 Factbook show results.

Screen Shot 2022-07-24 At 4.27.56 PM


Verbum Factbook show no result

Screen Shot 2022-07-24 At 4.27.36 PM

God Bless you.

Israel D.

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Comments

  • MJ. Smith
    MJ. Smith Member, MVP Posts: 53,018 ✭✭✭✭✭

    Welcome to beta testing. I run Verbum as my primary installation and therefore am testing L10 on Logos Bible Software 10.0 Alpha 21 10.0.0.0144 where the Factbook is working correctly i.e. L 9 & L10 give me the same results for "The Millennium". Have all your resources downloaded and indexed?

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Israel Diaz
    Israel Diaz Member Posts: 5

    Hi, I've downloaded all the library but it still appearing empty the results of any theme I try to search in Factbook.

    Screen Shot 2022-07-24 At 7.41.48 PM

    Screen Shot 2022-07-24 At 7.40.51 PM

  • Israel Diaz
    Israel Diaz Member Posts: 5

    Hi, 

    Continuing here, I realize that the factbook apparently did the search and I have access to the hyperlinks but they are not shown.

    If you see the image the red x is supposed to be the mouse pointer, there is a link there.

    Screen Shot 2022-07-28 At 10.47.43 PM

    Israel

  • MJ. Smith
    MJ. Smith Member, MVP Posts: 53,018 ✭✭✭✭✭

    Are you selecting an entry from the selection menu? Just typing in an entry and hitting enter without selecting an entry generally doesn't work. It works like the command box on the tool bar.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Member, Logos Employee Posts: 1,888

    Hi Israel,

    It looks as though you've hit some kind of bug I've not seen before. I've asked one of our developers to help us work out what's gone wrong. In the meantime, if you were able to upload your logs, that may help us diagnose the problem.

    How to Enable and Submit Log Files – Verbum Support

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    Hi, sorry for the confusion on the last post.

    I was trying to use the Factbook, it doesn't work though. I was looking for The millennium (1000 years of Christ's Kingdom) for a message preparation but the tool show no results. I tried in Logos 9 and it works good. 

    My setup:

    MacBook Pro 2012 with Catalina

    Verbum 10 Alpha 21

    Screenshots bellow.

    Logos 9 Factbook show results.

    Screen Shot 2022-07-24 At 4.27.56 PM


    Verbum Factbook show no result

    Screen Shot 2022-07-24 At 4.27.36 PM

    God Bless you.

    Israel D.

    Hi Israel, 

    I'm trying to reproduce this bug, but cannot. Are you still reproducing this in Beta 1?

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    Israel, 

    Can you confirm something else for me if this is still an issue? Are you able to load the Notes Tool, Atlas Tool, and the Home Page?

    Thanks,

    Philana